Kelsey Eckhoff Email & Phone Number

Christchurch, Canterbury, New Zealand

Queenstown, Otago, New Zealand

Christchurch

Role Purpose: To enable effective, efficient, & compliant sourcing and sale of branded merchandise for Lion Sales & Marketing teams. Consumer Activation- Support the development of consumer activity through partnering brand teams with procurement of high appeal merchandise that aligns with brand positioning- Action strategies to sell merchandise to the public in line with business sales and profit expectationsShopper Activation- Actively partner with Shopper Activation Managers, Marketing and Sales in delivering innovative market activity aligned to brand campaigns/positioning and insights. - Ensure all campaign merchandise requirements are managed to budget.- Ensure all materials are delivered DIFOTQNPD- Actively participate in relevant NPD venture teams to drive best in class launch activityCustomer Activation Plans- Actively partner with NAMs in developing specific customer activations (not brand plan initiated). - Ensure alignment to brand positioning- Support On Premise team with procurement of relevant materials for bars, including one off items and core rangeSales Execution- Support quality sales execution of plans (CAMs, NAMs and Field Sales) through visibility and availability of required information, materials and tools, delivered through agreed systems, processes and forumsPeople & Teams- Everybody safe every day, by behaving safely at all times and reporting hazards, near misses and incidents. - Live the Lion values and behaviours. - Actively participate in the Lion Achievement Cycle by setting and achieving goals, developing yourself and others and having quality conversations.Processes- Maintain Activation Space and champion Pro-tool systems to ensure all merchandise stock control is within budget.- Effectively manage Merchandise Financial reporting- Ensure the timely and accurate administration of invoicing across the merchandise team

Christchurch, New Zealand

Role Purpose: To be a trusted business partner to the RSM/NAM and Field sales team to deliver valued experiences to our customers.Meeting Facilitation- Plan and Deliver effective meetings.- This includes weekly team phone-ins and monthly SAB team meetings.Sales Reporting- Champion relevant reporting for my team and providing information when they are out in the trade. Such as BO sales reports and tracking.- Analysing and providing insight where needed.Sales Requests & Issue Resolution- Answering Rep and Stakeholder requests with specified timeframes.- Work with stakeholders to find root cause and also resolutions to issues.- Effectively manage DIT requests for team.Sales Communication:- Effectively partner SOM, RSMs and NAMs to make sure the right messaging and information reaches sales in a timely and accurate manner.Shopper Activations- Support Customer Activation Managers in development of appropriate customer target lists and logistics details.Market Place Plan and SAB Deck - Deliver and be point of reference for the Sales Team on in-market activity.- Support the availability and accuracy of a comprehensive activity calendar with a 12 month horizon.Sales Execution- Support quality sales execution of plans (NAMs and Field Sales) through visibility and availability of required information, materials and tools, delivered through agreed systems, processes and forumsSiebel Change Deployment- Support seamless deployment of Siebel releases to sales functionSales events & Hosting - Plan and execute how we utilise tickets and all hosting forums and occasions to support the channel strategy and customer plans.- Partner Ambassadors to deliver engaging Category platforms for our customers.General Admin- Management of office & team expenditure. - Managing stationery and office supplies

Manukau

1. Sales Service- Answer phones and assist with customer’s enquiries as the first point of contact, where ever possible. Take messages and pass on to recipients.- Meet & greet clients- All facets of Customer Service- Telesales (Cold and Warm calls).- Quoting and order taking, including the data entry of these into MYOB- Support sales and production as required- Liaising with production to ascertain timing and liaising with clients as required.- Following up quotes- Assist with account and/or project management of existing accounts.2. Database Management- Update ACT database system with new contacts- Update and maintain customer segments- Assist with sourcing and targeting new customer segments.3. Marketing Assistance- Marketing (includes identifying target markets, contacting our data base through email and phone and reporting)- Send out marketing emails and cleanse database- Monitor and report on competitor activities where able- Weekly reporting on telesales activity