Responsible for managing subscriber churn and retention for Stuff's print portfolio including The Press, The Dominion Post and Sunday Star-Times. Writing multi-channel communications such as customer life-cycle letters and emergency messaging when required. Refining and improving internal processes to increase revenue and reduce expenditure where possible (e.g. digitising subscriber onboarding communications). Proof reading and approving eDMs for Stuff's wider suite of products such as Night… Show more Responsible for managing subscriber churn and retention for Stuff's print portfolio including The Press, The Dominion Post and Sunday Star-Times. Writing multi-channel communications such as customer life-cycle letters and emergency messaging when required. Refining and improving internal processes to increase revenue and reduce expenditure where possible (e.g. digitising subscriber onboarding communications). Proof reading and approving eDMs for Stuff's wider suite of products such as Night Noodle Markets, Stuff Fibre and Ports of Auckland Round the Bays. Running end-to-end marketing campaigns such as Wasp Wipeout (finalist for Best Community or Social Initiative project at the News Media Awards 2018). Show less

Planning and executing brand and marketing campaigns across Stuff's suite of products. Acquire new subscribers to Stuff's portfolio of print products (including NZ House & Garden and TV Guide), through a wide variety of channels such as print, digital and event activation. Managing social media accounts for a variety of brands. Managing and optimising e-commerce platforms to increase sales and revenue.

Completing monthly sales and GSTOverseeing staff hiringTraining staff and managing their performanceCustomer serviceLiaising with suppliersDesigning and implementing window displaysOverseeing stock levels