Handled live chats in my department to remedy any questions customers hadAnswered and returned phone calls to assist customers with their questionsRepealed to emails to resolve any issues or questions the customers sent inOrganized and led the Video Task Force to re-do the video library so it was up to date with current styles and layoutsTrained and guided new employees

Scheduling patients for appointments in office and referrals to specialistsAnswering phones to direct calls, answer patient questions or schedule visitsAccepting payments for services rendered during visitChecking in patients and setting up their insurance for filingPulling insurance and quoting copayments to patients

Handled live chats in my department to remedy any questions customers hadAnswered and returned phone calls to assist customers with their questionsRepealed to emails to solve any issues or questions the customers sent in

Collect data through preliminary testing for the Optometrist to interpret with machines that include Optos, Annidis RHA, stationary tonometer and autorefractor. Some experience with OCT and Visual Field machinesScheduling patients for appointments in office and referrals to specialistsAnswering phones to direct calls, answer patient questions or schedule visitsAccepting payments for services rendered during visitChecking in patients and setting up their insurance for… Show more Collect data through preliminary testing for the Optometrist to interpret with machines that include Optos, Annidis RHA, stationary tonometer and autorefractor. Some experience with OCT and Visual Field machinesScheduling patients for appointments in office and referrals to specialistsAnswering phones to direct calls, answer patient questions or schedule visitsAccepting payments for services rendered during visitChecking in patients and setting up their insurance for filingPulling insurance and quoting copayments to patients Show less

Provided interactions with customers to ensure an excellent and personal buying experienceTrained in producing cupcakes in a large volume at a high rate of sale

Assisted veterinarian and veterinary technicians with appointments and procedures.Provided appropriate exercise and diet to boarding animalsWorked closely with the team of attendants to keep the hospital clean at all times.

Managed interactions between the company and customers to ensure a satisfactory buying experienceServed as hiring manager by screening applicants and scheduling interviews, as neededIncreased company efficiencies by completing daily accounting and shipping

Participated and graduated from the prestigious Disney College Program.Developed exceptional interpersonal and customer service skills that reflected positively on the company. Encountered multiple situations where Disney’s customer service training was essential to resolving customer dissatisfaction.

Provided resident animals with food and care on a daily basisAssisted in developing new enrichment methods for all animal typesParticipated in and recorded data for a behavior study with resident wolves and servals