Kelsey Smith

Kelsey Smith Email and Phone Number

Senior Product Manager - Cybersecurity Platform Solutions @ BlackBerry
waterloo, ontario, canada
Kelsey Smith's Location
Kitchener, Ontario, Canada, Canada
Kelsey Smith's Contact Details

Kelsey Smith personal email

About Kelsey Smith

A dynamic team player deeply involved as an Agile Product Owner within the BlackBerry Enterprise Business Unit. More than 14 years’ experience of direct involvement with Fortune 500 customers in top tier customer support and advanced research and development encompassing the end to end customer experience. Work closely with Product Management and directly with development teams as the Product Owner for 'enterprise grade MDM reporting solutions'. The purpose is to drive a level of customer focused reporting and metrics for the new BlackBerry 10 MDM cross platform server product and bubble this up to the surface presented in a rich set of dynamic reporting solutions.Also work as an 'Agile Product Owner' over 'Mobile Application Management' solutions to deliver both 'in store' (ie. iTunes App Store, Google Play) and 'in house/home grown' applications to the modern day enterprise mobile user in both a managed and containerized configuration.

Kelsey Smith's Current Company Details
BlackBerry

Blackberry

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Senior Product Manager - Cybersecurity Platform Solutions
waterloo, ontario, canada
Website:
blackberry.com
Employees:
4759
Kelsey Smith Work Experience Details
  • Blackberry
    Senior Product Manager - Cybersecurity Platform Solutions
    Blackberry Oct 2023 - Present
    Waterloo, Ontario, Canada
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  • Blackberry
    Senior Solutions Development Manager
    Blackberry Jan 2012 - Oct 2023
    Waterloo, Canada Area
    Responsible for managing software requirements for enterprise products at BlackBerry's fast paced R&D organization.Must work closely with 'Enterprise Product Management' to determine marketing requirements and translate into tangible, workable Enterprise grade software features and functionality.Requires sound understanding of 'AGILE' fundamentals for software development that are put into practice on a daily basis.Primary focus is on the highly competitive and ever evolving world of Mobile Device Management Solutions.
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  • Blackberry
    Principal Analyst
    Blackberry Jan 2009 - Feb 2012
    Kitchener, Canada Area
    Highest level of Technical Support within BlackBerry for Enterprise Software including, but not limited to; BlackBerry Enterprise Server for Microsoft Exchange, BlackBerry Business Cloud Solution, BlackBerry Mobile Fusion,etc.Have consulted both onsite and remotely with some of BlackBerry's most strategic customer's troubleshooting highly technical enterprise grade issues for companies such as; Delta Airlines, ICF Consulting, Willis Insurance Inc., Corporate Express, etc.
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  • Blackberry
    Software Development Support Specialist
    Blackberry Apr 2005 - Jan 2009
    Waterloo, Ontario, Canada
    - Management of technical escalations (primarily in relation to BlackBerry's Enterprise solution for Microsoft Exchange environments) from the 'CSO' Technical Support department to various branches of software engineering and development within BlackBerry's Research and Development organization- Role entailed level of troubleshooting and technical knowledge that required the ability to troubleshoot and analyze issues at a very low level that at times required the ability to read C++ and Java code.- Took on and learned to code simple to complex scripts in TSQL. - Worked closely with Software Development and various groups within CSO to adequately track 'bug reports' and new feature requests to ensure issues were addressed accordingly within various releases of the product.
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  • Blackberry
    Enterprise Support Services
    Blackberry Aug 2000 - Apr 2005
    Waterloo, Ontario, Canada
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Kelsey Smith Skills

Cloud Computing Blackberry Blackberry Enterprise Server Microsoft Exchange Mobile Technology Agile Methodologies Enterprise Software Mobile Device Management Blackberry Os Active Directory Technical Support Bmc Remedy Microsoft Sql Server Office 365 Ios Android Microsoft Certified Professional Rally Agile Project Management Scrum Requirements Analysis Requirements Gathering Business Requirements

Kelsey Smith Education Details

Frequently Asked Questions about Kelsey Smith

What company does Kelsey Smith work for?

Kelsey Smith works for Blackberry

What is Kelsey Smith's role at the current company?

Kelsey Smith's current role is Senior Product Manager - Cybersecurity Platform Solutions.

What is Kelsey Smith's email address?

Kelsey Smith's email address is ks****@****rry.com

What schools did Kelsey Smith attend?

Kelsey Smith attended Holland College, University Of Prince Edward Island, Three Oaks Senior High School.

What are some of Kelsey Smith's interests?

Kelsey Smith has interest in Football, Reading, Running, Hockey, Travel.

What skills is Kelsey Smith known for?

Kelsey Smith has skills like Cloud Computing, Blackberry, Blackberry Enterprise Server, Microsoft Exchange, Mobile Technology, Agile Methodologies, Enterprise Software, Mobile Device Management, Blackberry Os, Active Directory, Technical Support, Bmc Remedy.

Who are Kelsey Smith's colleagues?

Kelsey Smith's colleagues are Gena Areces, Mark Rushton, Charmaine Johnson, Juharman Hatief, Ali Binazir, Margi Coombs, Richard Fuentealba Villar.

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