Kelsey Hoff Email & Phone Number

Beaverton, Oregon, United States

United States

• Currently working to form a gender fluid strategy for Digital Flagship M/W Go-To Market team, including benchmark analysis and friction point analysis.• Brought to life "Buy Online, Pick-Up In Store" based on former retail experience.• Timely assistance of scheduling, calendaring, expense reports, travel, and eventplanning.• Facilitation of Skill Growth workshops/Mentor to my peers• Deck creation and maintenance

• Established APLA Hyperlocal and Customization capability• Worked cross-functionally with teams to create Hyperlocal product briefs for KeyCities.• Managed through ambiguity, navigated tasks without a clear road map• Navigated complexities of a diverse marketplace• Worked with MIS team members to build process improvements into AV, createdseasonal storyboards for future purchasing

Portland, Oregon, United States

• Managed team of 100+ to provide excellent customer service based on on-going consumer feedback and pilots.• Tracked KPIs and formed sales strategies around data.• Managed multiple internal systems that tracked consumer insights, sales per hour, andwait time metrics.• Opened 3 new stores in the western market, picked from thousands of applicants toopen new store in Singapore.• Selected as part of elite team to travel to HQ to form sales strategy for Apple Watchprior to launch.• Ranked top in the store for product knowledge year after year.• Strong business acumen and emotional IQ; ease working in ambiguous situations.

• Told stories about seasonal product collections through visual merchandising.• Created and designed window displays and art installations based on in-seasonselections.• Responsible for training new team members and driving sales.

Bachelor Of Arts (B.A.), International Relations And Affairs

Activities and Societies: Journalism, Spanish Lab

Education record