Kelsey Sullivan Email & Phone Number

Bend, OR, US

Bend, Oregon, United States

-Enhance agent experience by connecting them with and training on internal tools and resources.-Provide on-demand support and troubleshoot issues as they arise.-Manage process improvement to increase operational efficiency and effectiveness.

Charlotte, North Carolina, United States

• Built a company along with two partners to train, coach and mentor over 200 new real estate agents. We helped these new agents close 433 transactions with more than $145MM in volume.
• Created and delivered weekly training content designed to increase engagement, increase production, nurture critical skills, and drive company values and resources.
• Tracked performance, managed sales pipeline, audited transactions, and adapted training based on skill deficiencies and the market of the moment.
• Managed agent onboarding, offboarding, retention, and recruitment.

Charlotte, North Carolina Area

• Generated, followed up, and converted leads.
• Negotiated contracts to achieve the best possible outcome for my clients.
• Assisted 7 clients in purchasing or selling their properties with a total transaction amount of over $2MM in volume from October 2019 to October 2020.
• Developed relationships with real estate agents, lenders, and other industry professionals and built a network of over 500 contacts.

Charlotte, North Carolina

• As part of a 6 person leadership team, I helped increase sales by 50%, closing over $1B in volume my final year.
• Analyzed KPI's to monitor the health of the business and increase profitability.
• Audited internal systems and managed real estate commission compliance.
• Onboarded over 500 agents and developed and led new agent orientations.
• Managed the operations of all training programs.

Portland, Oregon Area

• Created and implemented policies and procedures to enhance overall efficiency.
• Managed marketing, client care, transaction coordination, and database maintenance.

Portland, Oregon Area

• Scheduled showing appointments and showed property.
• Updated and maintained tenant database.
• Social media marketing.
• Resolved tenant issues and inquiries.
• Help new tenants with move-in process and lease agreements

Portland, Oregon Area

• Managed customer relationships
• Generated and retained new business
• Provided technology solutions and product knowledge to increase customers' profitability and efficiency
• Engaged multiple resources to ensure customers' needs were met

Eugene, Oregon Area

• Data entry
• Assisted in the creation of Promotion & Tenure binders
• Organized department files
• Sent and received mail
• Developed and maintained spreadsheets and ad hoc reports

Eugene, Oregon Area

• Accounts payable & receivable
• Created check disbursement requests for UO Foundation
• Organized and checked calculations on student payroll documents
• Data entry - Create miscellaneous forms and spreadsheets- Maintain filing system

Eugene, Oregon Area

• Pre-promotion of Samsung Galaxy Studio
• Word of Mouth marketing
• Guerrilla Marketing
• Campus media outreach
• Social media amplification