Kelsey Knoss Email & Phone Number

Greater Denver Area

Greater Denver Area

Greater Denver Area

Greater Denver Area

Boulder Colorado

• Provide operational support for the publishers and sales reps of Backpacker, Climbing, SNEWS, and National Park Trips while managing multiple account assets and ensuring a seamless monthly workflow for each brand.
• Track, manage, and organize all insertion orders and maintain records across multiple media platforms.
• Manage all creative assets from advertising clients for print and tablet editions.
• Organize revenue estimates and create budget forecast reports using SalesForce, Adsystem, and Operative.
• Adhere to strict delivery timelines and critical magazine deadlines.
• Implemented new server-based efficiencies for tablet edition assets.

San Francisco Bay Area

• Lead $6MM+ store’s human relations department & day-to-day operations, including interviewing, hiring, training, on-boarding, and management of 45 employees.
• Lead training seminars and on-boarding process, educating new employees on customer service models, job expectations, benefits and corporate values
• Major contributing factor to store’s success, measured by exceeding yearly goals of sales, turnover, merchandising, and loss prevention
• Opened and merchandised 3 retail locations, with combined yearly sales of $25M+
• Develop training guide for newly hired employees in order to accelerate on-boarding process, and improve internal communication among staff
• Responsible for all new hire and departing employee paperwork

San Francisco Bay Area

• Managed sales, operations, asset protection, and human resources functions for $3M+ store.
• Managed and trained team of 8
• Recruited, hired and developed sales associates
• Coordinated supply and work orders to keep store running efficiently
• Administered operational processes for inventory including receipt and replenishment
• Led store in Average Dollar Sales (ADS) for 2010

Greater Denver Area

• Built a client based business through exceptional client service and selling skills.
• Performed in top 3 across all sales categories (AUS, IPT, SPH, GSK, Rare %)
• Educated clients on new and upcoming products
• Arranged displays for largest new product launch in company history
• Leveraged expertise in fashion to encourage repeat purchase