Kelsey Cole Email & Phone Number

San Francisco, Ca, Us

San Francisco Bay Area

Program Management and Leadership- prioritized project initiatives, focused on improving organizational performance and efficiencies• Acted as the Product Management Req POC and Single Threaded Owner for all net new requirements for the Specialist Hiring Model. • Owned and drove efforts within Reality Labs to land unassigned Product Manager hires in bootcamp during a 2 week sprint• Project Workstream Lead responsible for establishing a response to the company wide employee satisfaction survey specifically focused on fostering career development, expanding internal networks and building a more inclusive environmentLead and Recruitment interface for Reality Labs business team-• Led headcount strategy with Reality Labs Program Management Directors and VPs, build efficiency in our recruiter strategy to better match supply and demand, responsible for driving leadership alignment between Reality Labs and Talent Acquisition Team Management-• Lead and mentored a team of 8 recruiting partners to execute against hiring and diversity goals for the Product Management organization and across all product pillars including core FBapp, Instagram, Reality Labs

San Francisco Bay Area

Expanded my Account Manager role to lead a quota exceeding customer portfolio across the Bay Area, supporting technology and business growth strategies through the expansion of our Digital, Talent and Transformation capabilities-Lead a national sales and recruiting team (7-10 reports)- Responsible for outbound business development activity, consistently hit weekly customer meeting targets resulting in 6 consecutive years of achieving 149% of quota- Serve as trusted advisor to business executives, stakeholders, and hiring managers; responsible for understanding business and technology initiatives, defining project and talent needs, advising and aligning our suite of services to scale, deliver value and revenue growth- Develop national account plans, roadmaps and executable go to market sales strategies- Negotiated net new contracts, SOWS and rate cards; partnered with MSP programs and managed customer RFx requests to achieve annual point-to-point growth across 8 markets and 2 countries

Founding member and office Lead for TEKsystems Women in Technology ERG Group, Bay Area Region.Our ERG spans 4 markets- San Francisco, Oakland, San Jose and Sacramento. Our mission is to EMPOWER females in the workforce and workplace. We focus on the following to reach our professional and personal goals:Professional Development and Continued EducationBuilding Business Acumen and Becoming Market/Industry ExpertsAttracting and Retaining Female Talent

San Francisco Bay Area

Account Management-• Responsible for all aspects of Customer Account Management for Enterprise and Mid-Market accounts• Accountable for building strategic level relationships by identifying business needs, understanding customer political & economic landscapes, and applying our portfolio of services to eliminate customer pains and meet their goals• Assisted customers in navigating through ambiguity to properly define resource and project needs, understand industry trends and set expectations resulting in successful placements & completed projects• Managed performance and retention of deployed technical consultants to maintain high level of customer & consultant satisfaction• Negotiated, edited, revised MSA’s, SOW’s, RFP’s or Rates & Terms with all clientsBusiness Development-• Built territory list of top retail customers; prospected and qualified companies to determine opportunity, account focus & areas of expansion/saturation• Achieved outbound activity metrics resulting in 10-12 weekly strategic customer meetings• Consistently research Technology/Retail industry trends, as well as client specific reviews & metrics, to understand potential pain points• Utilized collected intelligence to prepare meeting agendas and present viable solutionsTeam Management-• Managed, developed and mentored team of recruiters to create a high-performing team resulting in 5+ promotions• Orchestrated daily directional meetings, oversaw daily operating rhythm, empowered team to exceed weekly and monthly goals, and established performance management• Organized team-building and networking opportunities such as attending industry conferences and events to build leadership skills and network with peers

• Responsible for building a network of candidates across Application Development skill-sets • Maintained close network of technical professionals through consistent communication, genuine interest in their skills, goals and career objectives and acting as a market SME • Develop and executive strategic sourcing and recruiting strategies designed to identify consultants based on client project, business and diversity needs • Organized team-building and networking opportunities such as attending industry conferences and events to build leadership skills and network with peersTrained and mentored junior recruiters via role-plays, shadowing, daily reviews and constant feedback• Consistently exceeded weekly goals for call volume, meetings, placements, and weekly profits generated