Kelsey Hamilton Email & Phone Number

Miden, Ia

• Delivers friendly and efficient service to ensure a pleasant experience for all guests• Serves drinks while maintaining a clean and sanitary bar area• Adheres to proper alcohol handling, sanitation, and safety procedures, and maintains appropriate dating, labeling,and rotation of all beverage items.• Assists in ordering all beverages and bar supplies• Overseeing all aspects of the wedding day ceremony and reception

• Communicate with all managers, directors and client Managers to help place candidates• Collect resumes, references, skills checklists, and certifications from travelers to build profiles• Helped grow the recruiter headcount, improve retention and assist with sales functions• Cover recruiter when they are out of the office on PTO, extended leave of absence, etc.• Trained new team members for their assistant roles• Ability to learn new systems (Pulse/2.0/Bopit)• Approach the book of business as a team/unit• Helped with administrative tasks• Provided great customer service for both external candidates and internal departments• Assist with the shared services side of the business, payroll, credentialing, HR questions

• All job duties preformed as a Placement Specialist below• Serve as a mentor to teammates and help answer any questions that may arise• Selected for piloting Pulse for occupational health services for Medical Solutions• Responsible for training lower-level placement specialists for advancement into new levels

• Responsible to process travel nurse’s placements for their new, lapse or re-assignments• Schedule health testing, set up exams and verify credentials, such as certifications, licensing, and health records• Organize and present paperwork updates to sales team members and submit complete files to the hospital or facilityin a timely manner• Manage personal past due list• Excel in multitasking and detail orient skills to maintain my required weekly and monthly audit score• Oversee expiring items for my assigned teams• Ensure all expiring items are resolved for a traveler to prevent nurse removal from floor

West Des Moines, Iowa, United States

• Answered incoming phone calls and taking customer orders via phone and email• Assisted walk-in customers with any questions• Effectively communicated benefits of company’s products and recommended upsells• Work with QuickBooks to enter customer orders, invoice, pay bills, enter new inventory items etc.• Resolving customer issues or complaints about products by working with the manufacture for a solution• Working with owner of the company to come up with new ideas and promotions to increase business• Prepare monthly sales and overdue balance reports• Timely follow up with customer inquiries• Compose pricing quotes for potential customers

Des Moines, Iowa, United States

• Audited, balanced, and corrected payroll documents, payroll time records, and related reports for the department's employees.• Maintained payroll registers, salary increases, and generated payroll reports.• Ensured proper filling and handling of personnel information.• Recorded and maintained workers' compensation claims.• Investigated and resolved employee complaints related to pay or human resource related issues.• Led orientation classes up to 25 new contractors.• Responsible for aiding in benefits signup, explaining benefits to current and potential employees.

Bachelor'S Degree, Business Administration And Human Resources, Senior

Magna Cum Laude

Human Services, Social Work