Kelsey R. Email & Phone Number

New Braunfels, Texas, United States

Develop and assist in the growth of ecologically profitable relationships with key decision makers. Assist in day-to-day activities that foster sales team success.Responsible for maintaining ACT or current CRM database while taking detailed notes and eliminating redundancies. Call on new and current accounts that will assist in setting appointments for outside sales representatives. Travel as necessary to accounts that will assist in booking appointments. Attend tradeshows to represent A-Lert Roof Systems. Tradeshow duties include educating attendees and prospects while identifying opportunities. Become a subject matter expert on all aspects of SSMR (Standing Seam Metal Roof) retrofits, all competitor options, and all aspects of business development (i.e. sales, rapport, relationship building, phone sales, and opportunity identification). Educate on all forms pf roofing, ROI, lifespan, repair costs, new techniques and technology, and benefits of SSMR retrofits. Work with the VP, sales manager, and marketing manager to develop business best practices. Assist in the study and data collection of marketplace competitors as made aware of them. Acquire FAA Part 107 Small Unmanned Aircraft Systems license, and learn how to proficiently operate a small unmanned aircraft for roof inspection and cinematic purposes (before and after photos/videos of future, current, or completed jobs).

9600 San Pedro Ave, San Antonio, Tx 78216

In-house product specialist utilizing communication skills to clearly demonstrate and explain high-technology features, such as navigation systems, entertainment and communication systems, and advanced safety and performance features. Accountable for teaching and keeping the Sales Team informed on all the latest vehicle features. Go-to person for customers and staff in regards to the setup, function, benefits and explanations of advanced Mercedes-Benz product features. Responsible for delivering vehicles either at the dealership, or to the customers own residence. Schedules appointments for customers, and troubleshoots technical difficulties with their vehicles. Maintains relationships with customers after the purchase of vehicle to ensure total satisfaction. Manages employees and procedures for the Product Specialist department. Ensures completion of quarterly training. Creates new standard operating procedures as necessary, and monitors time-clock attendance for the department. Obtains or creates new resources and documents to assist team members with the learning/training processes for new products. Creates new forms or edits existing forms requiring client signatures. Files forms appropriately. Assists with employee onboarding process.Proficiently utilizes computer programs such as NetStar, Eleads, MMCR, Dealer Delivery App, Microsoft Word, and Google Sheets to assist in work duties.

2700 Ne Interstate 410 Loop Suite 101, San Antonio, Tx 78217

Responsibilities were to prepare all outgoing mail, process mail requests, send daily faxes, print, scan, and copy documents, enter consumer data into Excel spreadsheets, send daily emails, and prepare medical records for filing both electronically and on paper. Proficiently use the following programs: Sfax, Papercut, Microsoft Word, Microsoft Excel, and Microsoft Outlook.

Schertz, Texas, United States

Responsibilities were to: Provide excellent and friendly customer service, accept cash/debit payments, take orders on a tablet, help team members, and make the experience of visiting enjoyable for everyone. Going above and beyond to assist both customers and team members.