Kelsey Sheehan Email & Phone Number

Raleigh, North Carolina, United States

My team members and I process results for thousands of monthly AKC Conformation shows, Obedience, and Rally trials across the country. I help ensure the quick and efficient processing of results with a high degree of accuracy. We must meet strict monthly deadlines for processing and publishing results with a coordinated team effort. I assist customers with their questions concerning their dogs' records and provide education about how conformation shows function and their dogs' title achievements.

Raleigh, North Carolina, United States

In the Family Dog department, I was a main point of customer contact for average dog owners looking for resources in dog training and fun engagement with their dogs. I processed certifications for our variety of training programs aimed at the average dog owner, and educated owners about the merit of AKC registration for their dog to be able to earn certifications and compete in activities and sports.I provided education to the public and processed certifications for the following programs:• Canine Good Citizen: the main focus of the Family Dog program, the Canine Good Citizen program is a series of basic obedience tests certifying a handler and dog's ability to safely interact with the public and maintain control in public settings. The CGC program is often used as a basis for further Therapy dog or Service dog training, as well as proof for insurance companies about a dog's safety.• Trick Dog: owners complete 5 different levels of trick training, including trick routines to keep owners and dogs engaged in a fun way. Trick Dog training is often a great companion for therapy dog training so that dogs can show off tricks and routines to therapy visitors. Some tricks are also useful as foundations for other dog sports like agility, rally, and obedience. This is a gateway for everything you can do with your dog.• AKC Temperament Test: tests dogs' reactions and ability to navigate a variety of obstacles and stimuli such as varied floor textures, unexpected loud noises or sudden movements, unfamiliar people and objects, in order to gage the fundamental soundness of a dogs' temperament and certify no excessive reactivity or fear. This is useful for dog handlers and breeders.• Virtual Home Manners: a virtual version of the CGC test meant to engage owners during the pandemic. Also a great home training resource for those without access to trainers close by

Graham, North Carolina, United States

• AKC Breeder of Merit • Advocate of preservation for Field Spaniels and other rare dog breeds• Continually seeks to expand knowledge of dog behavior, temperament, and health issues that affect my breed and dogs in general, including the importance of health testing and maintaining genetic diversity in breeding• Provides continuous communication and support about training and everyday care to puppy homes for their dogs’ lifetimes. • Mentors junior handlers and new exhibitors who own dogs I’ve bred in showing and dog husbandry• Engages with public and potential puppy buyers to educate about how to find ethically-bred dogs that best suit their lifestyle• Conducts all appropriate health testing through Orthopedic Foundation for Animals and Canine Health Information Center on all dogs used in breeding• Raises puppies with rigorous socialization and early neurological stimulation protocols to prepare them to be well-rounded, outgoing companions. Performs temperament testing with certified trainers to place puppies in the best-fitting appropriate homes.

Remote

• Evaluates extensive amounts of online data including search engine results, web pages, maps, social media, video content and online widgets for accuracy, user suitability, and malicious content.• Provide written feedback for technicians to provide oversight for data algorithm and ensure quality control.• Researches and validates online merchants and other marketers with potential to harm consumers through scams. •Researches and validates online merchants and other marketers with potential to harm consumers through scams. Researches and flags misinformation and offensive content for further review.• Adheres to strict quality guidelines as set forth by clients and in accordance with monthly performance reviews• Communicates with co-workers and supervisors to receive collaborative feedback and ensure accuracy and completion of multiple projects on tight deadlines• Multiple perfect scores on performance evaluation assessments, currently ranked in top 10th percentile of employees

Raleigh, North Carolina, United States

• Wrote client intake reports; conducted client interviews and organized client meetings by phone and email• Organized and maintained legal document archive • Wrote and edited correspondence and legal documents. Compiled relevant legal documents for trial• Conducted legal research through FastCase

Raleigh, North Carolina, United States

•Corresponded with customers by phone and email to rectify problems and answer questionsInput daily orders to the online system. Maintained and organized customer database and mailing lists•Edited and reviewed plant ordering catalog and nursery and garden brochure•Quickly learned familiarity with vast product catalog despite not having prior horticultural experience •Prepared weekly shipping reports to track outgoing inventory and accounts receivable•Aided in coordinating large orders with important clients, including large botanical gardens