Kelsey Daly Email & Phone Number

Vancouver, Wa, Us

Portland, Oregon, Us

Portland, Oregon, Us

Portland, Oregon, Us

Portland, Oregon, Us

Portland, Or, Us

• Coordinate, plan, design and execute 200-250 corporate, social and private events per year with guest counts ranging from 10 – 2,000 guests• Participate in every step of the event sales process (i.e. initial client meeting, site visit, mock up design, day-of set up). Prepare detailed event estimates using Point of Rental and space plans using PartyCAD to ensure seamless internal communication between operations and sales staff, as well as external communication between clients and vendors• Work closely with five main departments within the company to ensure client’s rental orders are accurate and all inventory items are in excellent condition before delivery. These departments include the dispatching department, warehouse, operations, décor department, and technical services department• Conduct pre-production and production meetings with department heads to discuss full scope of individual events and resolve any issues prior to the delivery date• Coordinate the logistics of delivery and pick ups for event rental orders (i.e. delivery and pick up times, access information, elevator dimensions, vendor timelines, set up area, on site contact information, etc.)• Collaborate with event vendors, obtain costs for event purchases, ensure events meet building compliance rules and regulations – (ie. Fire Code), and create customized, client-specific timelines• Create image boards with proposed event design for clients which include photos of specialty furniture, custom décor pieces, catering items, linen colors, etc. • Project manage event set ups as needed by directing internal set up team and providing on-site support for clients and vendors• Successfully trained 10 new employees, including executive-level employees, in the company’s operating system – Point of Rental, and CAD system – PartyCAD. Serve as point of contact for internal employees who need help troubleshooting issues with software programs

Portland, Or, Us

• Provided administrative support to the Vice President/Creative Director by handling all data entry for event proposals (ie. event estimates, CAD designs, time and actions, vendor contact lists, etc.)• Managed the Vice President/Creative Director’s calendar by scheduling internal and external meetings via Microsoft Outlook• Facilitated communication between the Vice President/Creative Director and internal staff, clients, partners and vendors. Used discretion and maintained confidentiality in handling sensitive information• Assisted with the preparation of presentation materials and coordinated the agenda, meeting notes and follow up for all internal and external meetings• Ensured that deadlines were met in a timely manner and projects were brought to a successful completion• Arranged travel schedule and reservations for executive management as needed• Interviewed, hired and trained two front desk receptionists who were each promoted to Sales Associates within six months of their start date

Portland, Or, Us

• Provided communication support for all internal staff. Received, screened and routed all phone calls to the appropriate employees using a multi-line phone system and relayed messages as needed• Assisted in the scheduling and upkeep of meeting rooms and showcases

• Managed all social media accounts by posting photos and information on upcoming sales and events. Increased following on Instagram by 20% in two months• Coordinated events with the Sultanov Russian Ballet Academy and the Portland Ballet to enhance community relations and boost sales• Provided customer support on the floor, register and fitting room by addressing customer inquiries and concerns in a timely and professional manner. Sharpened customer service skills through daily customer interactions

• Sharpened customer service skills through daily customer interactions• Addressed customer concerns in timely and professional manner to reach resolution

Atlanta, Ga, Us

• Assisted in planning and organizing the Relay For Life of Eugene/Springfield – The Fifth Largest Relay in the World with more than 6,000 participants and 15 vendors• Communicated on an ongoing basis with more than 45 committee members and 101 teams. Coordinated and facilitated monthly committee meetings• Designed the 2014 Relay For Life program including visuals, site map, sponsors, event schedule and on-site fundraisers

New York, Ny, Us

• Demonstrated exemplary customer service in person and over the phone• Conducted research to stay up-to-date with the latest trends and relevant corporate news• Was exposed to working for a corporate retail company