Kelsey Willard Email & Phone Number

Austin, Texas Metropolitan Area

I lead projects from planning, research, ideation, prototyping, and implementation. I manage stakeholder relations throughout projects. I facilitate cross-departmental workshops to optimize services, programs, and initiatives throughout the city. I developed well-crafted research plans and pilot tests with clear research objectives and measurable outcomes.

Austin, Texas, United States

I was the lead researcher and designer for an Affordable Housing Compliance Software System for the City of San Jose. My responsibilities spanned conducting research, building insights, product framing, wireframing, design iterations, prototype testing, and final design delivery.

Austin, Texas Area

I researched, designed, documented and iterated upon the accelerator’s curriculum, which produced 27 ventures that have raised $9.6 million. I also co-designed research plans and pilot tests with ventures, running over 10 research initiatives and pilots. Finally, I applied my graphic and interaction design skills to create artifacts (pitch decks, customer.

Austin, Texas Area

As one of the researchers for the team, I was responsible for planning and executing the foundational research for this project. This included collecting data in both qualitative and quantitative methodologies, as well as the analysis of this data and its final insights delivery.

Austin, Texas Area

I conducted over 50 user interviews and built over 30 click-through prototypes. I created multiple artifacts illustrating user workflows, customer purchasing paths, and research insights decks.

I researched, ideated, designed and prototyped a mobile application that eased the process of applying for Affordable housing. It was designed specifically for individuals experiencing homelessness. I carried the project from idea to sketches to wireframes and ran a three-week long prototype test.

During my two years at Wunderman I was promoted from Production Assistant to Account Manger. While there I managed design projects between client and creative from brief to in-market. I promoted client satisfaction and managed client relations. I communicated and presented information to diverse audiences. I built out projects’ schedules and adhered to.

I conducted in-person interviews with both customers and staff. I synthesized this research to find insights and pain-points in the customer and staff experience. I built artifacts for presentations, conveying complex concepts. I ideated solutions, tested three prototypes, and presented our findings to the client.

Interaction Design And Social Entrepreneurship, Industrial And Product Design

Bachelor Of Arts (Ba), Global Studies

Activities and Societies: S.E.R.V.E. Austin • Habitat for Humanity • REACH OUT • Hilltop Leaders • SXSW Volunteer • St. Edward's Campus.

Study Abroad, Buenos Aries, Argentina, International Relations And Affairs