Kelsi A. Email & Phone Number

Always keeping employees at the heart of communications, I produced effective communications that reflect SUSE’s business objectives, brand, values and culture. I made it my mission to produce company-wide communications that educated and empowered our global workforce so they felt informed, heard and proud to work at SUSE.💚 Developed effective communications for every SUSE executive, including the CEO.💚 Created intake templates, internal resource sites and newsletters to expedite turnaround times, improve final communications and provide employees with reliable resource channels.💚 Took an active role in our Global Engagement pilot initiative to increase involvement in our internal events, employee networks and programs.💚 Assisted with drafting and finalizing CEO letters and scripts.💚 Produced and maintained the planning schedule for the CEO quarterly All-Hands meeting, ensuring key milestones and timelines were met.💚 Reviewed company-wide policy documents to ensure inclusivity and reflect SUSE’s values and tone of voice.

During the first waves of the pandemic, I helped companies including American Express and AmEx Rewards update their websites and email content in response to COVID-19.Following creative briefs and brand guidelines, I assisted with copy development, content strategy, website layout and navigation and promotional video content scripts. I was part of a strong virtual team of visual designers, strategists and market researchers who all shared a joined passion for high-quality content for our clients.

Greater Seattle Area

Composed crisp and compelling language for both print and digital collateral, including direct mail brochures, website landing pages, email marketing, social media and digital advertising.Collaborated on email design, website layout, and branded blog articles to amplify our brand voice, drive sales, and influence digital campaigns.

Poached from my role as Marketing and Experiences Copywriter at Microsoft, I joined the 3Sharp team to lead their marketing and content strategy efforts.Within six months in this role, I successfully:💎 Refreshed company messaging with clear mission, vision and values statements. 💎 Updated our website copy and UX to better communicate our services and value.💎 Revised company voice and tone guidelines.💎 Crafted new user persona and user journey based upon client interviews and research.💎 Built and maintained our social media calendar.💎 Performed competitive analysis to learn the industry landscape and identify patterns, gaps and opportunities.💎 Developed 3Sharp’s 2019 marketing strategy, which includes a content audit, competitive research, and promotion and retention strategies.

Redmond, Washington

Developed marketing and experiences copy for Microsoft physical retail stores worldwide. Responsibilities included copy for small business and K-12 educational workshops, digital walls and devices, product demos and features, online landing pages, in-store events, and evergreen and promotional signage. Collaborated with stakeholders and worked cross-functionally with print and digital teams to produce messaging for high-profile campaigns including Pride, Back to school and Holiday. Successfully partnered with individuals across multiple teams to streamline intake and workflow processes, which resulted in faster turnaround times, improved communication between teams and stronger end products.

Seattle, Wa

In my time at Cody, I grew my role from a part-time writer and customer service person to the storyteller and written voice of the company. My responsibilities influenced every department and impacted all points in the creative process, from concept creation to product launch – a trait unique to my role.- - -• Develop all external-facing copy and marketing verbiage for every product we launch. This copy is featured on our website and apps, and drives traffic and sales, shapes social media posts, and influences marketing ads/initiatives.• Manage and review all product-related imagery and visuals for our website, apps, social media, and email marketing channels.• Build a strong reputation and brand voice that has made Cody an industry leader in the crowded and ever-growing health and fitness space.• Work closely with CEO to create concepts and develop product story, produce launch calendar, manage pricing, and implement content strategy.• Review acquisition, engagement, and A/B testing metrics with Marketing department to brainstorm future strategies and identify brand opportunities. • Collaborate with Associate Producer to ensure an organized and streamlined experience for client and crew on set. Communicate project thesis, establish interview questions, shot list, and key selling points. • Oversee varying projects by multiple post-production editors and review all interview videos, featured images, and promotional videos and photos. Went above and beyond to learn basics in Adobe Lightroom, InDesign, and Premiere to streamline post-production process, increase collaboration, and improve end product. • Collaborate with technology/Product team to problem solve and implement web/app improvements based off user feedback and company needs, submit products to Apple/Google Play, enter all copy into website backend, and launch products on our website and apps.

Seattle, Wa

The Borgen Project is a non-profit advocacy group that focuses on informing the public as well as influencing decision makers in Washington D.C. to take actionable steps against the global poverty crisis.- - - -During my six months as an Editorial Intern, I gained real-world experience in writing, research, and global advocacy. Projects included prepping, editing, and providing feedback to editorial staff; writing and researching focused pieces; fundraising; contacting the offices of local Senate and Congressional leaders; and working with fellow Borgen team members to propel the message and goal of the Project.

Seattle, Washington

Between 2012 and 2015, supported three different high-volume buying offices in the Nordstrom Rack Division: Contemporary Tops, Premium Denim, and Designer/Bridge. During the majority of these three years, I supported two of these departments simultaneously.• Women's Designer/Bridge — November 2014-January 2015 **• Women's Premium Denim — March 2014-November 2014• Women's Contemporary Tops & Bottoms — January 2012-February 2014The Merchandise Assistant role was the essential link between the corporate buying office and vendors, merchandise, and internal Nordstrom departments. As a point of contact for so many groups and individuals in such a fast-paced and results-driven environment, it was crucial to be adaptable and a creative problem solver. Successful assistants could succeed both on independent projects and have a collaborative mindset; possessed a high attention to detail, efficient multitasking ability, and exceptional communication skills; and were superb at time management and organization.In addition to owning the ordering and item set up process in multiple company systems, I pulled customized reports and tracked millions of dollars worth of shipments from buying office purchase to delivery to store. With exceptional communication customer service skills and acute knowledge of company process and programs, I became the main point of contact for my manager and team, colleagues, and between 20-50 high-profile vendors.** The Designer/Bridge team was repeatedly recognized for outstanding business as well as exemplary team collaboration, including the coveted "Buying Team of the Quarter" award.

Seattle, Washington

Seattle, Washington

Working at Impress right out of college provided me with a solid foundation of customer service, rapport building, and verbal communication skills. I gained valuable experience working closely with company founders and helping their small business grow.I regularly helped with store styling and presentation, product and theme ideation, and store orders.With strong product knowledge, a creative eye, and confidence, I successfully developed class curriculum and taught a range of workshops at multiple locations. I created a fun, inspiring environment for students of all artistic backgrounds to create and express themselves.

Bellevue, Wa

I joined Nordstrom's Visual Team for their 2009 holiday season after effectively demonstrating my interest and abilities during several sales and holiday events at the Downtown "Flagship" store.As Holiday Lead, I received an in-depth look into the overarching responsibilities, multifaceted details and teamwork involved in styling one of the highest-volume stores in the company.I assisted the Visual Team in creating and installing their holiday trim, contributed to day-to-day mannequin and floor styling in multiple departments, and participated in executing several in-store events including Men's Half Yearly and BP's Twilight Event.It was in this seasonal role that I discovered a new way to blend my passions for creativity, design and collaboration through visual media and compelling product stories.

Seattle, Washington

I worked at Nordstrom during breaks throughout college beginning in 2004, and continued to work there part-time concurrently with Impress after my graduation in 2007. In this position, I absorbed the core values of a well-known and widely-respected Fortune 500 company, which I embody to this day. I learned how to be an effective and efficient employee, quickly becoming knowledgeable about products, floor layouts and delivering a positive and consistent customer experience.