Kelsie Levan, M.S. Email & Phone Number

United States

• Managed 27 CSCs across 8 Amazon and DS4A programs, supporting 1188 Fellows through our professional development curriculum
• Partnered with data team to operationalize outcome tracking process and transition CSC tracking sheets from google sheets to Airtable
• Conducted thorough analysis of Fellow and CSC data across 23 Amazon programs to identify Fellows' job search statuses at the time their programs ended, for use in determining alumni engagement KPI reported during.
• Designed comprehensive take home assignment for Operations Analyst candidates to evaluate candidates' data analytics skills, gain insight into their critical thinking and problem solving skills, and their ability to.
• Co-facilitated a CSC Community of Practice session on maximizing CSC technology, to enable our CSCs to better utilize our existing tools and technologies to support their work
• Created comprehensive alumni video strategy aimed at collecting recorded alumni advice and reflections to empower future Fellows

• Conducted 1:1 meetings with 45 Amazon frontline workers (fellows) enrolled in 16-week data analytics training program to connect to high demand jobs including QA analyst, data analyst, and HR analyst
• Facilitated career development course to educate 35 fellows on how to identify data analyst positions across a diverse group of sectors, industries, and roles
• Tracked fellows’ progress and job placement outcomes using Excel, Sheets, and Typeform surveys

Philadelphia, Pennsylvania, United States

• Delivered job readiness course for 25 adults enrolled in an informational technology program to reinforce business skills including resume development, job searching, interview preparation, and networking
• Connected program participants to high demand technology jobs including IT security analyst, technical support specialist, network technician, and functional software testing analyst

Philadelphia, Pennsylvania, United States

• Directed the career-readiness strategy across the organization to ensure low-income, first-generation college students graduate with the critical skills needed to succeed in the 21st century workplace
• Conducted 1:1 career consultations with collegians to assist with career exploration, networking, resume and cover letter development, job and internship search strategies, and interviewing best practices
• Designed curriculum and instructed 5-week course for rising high school juniors on career research and exploration and 4-week course for rising college freshman on college and career readiness
• Launched employer advisory board in partnership with 20 HR, DEI, and career service professionals
• Partnered with 100+ employers to organize information sessions and connect 150+ collegians to internship and full-time job opportunities
• Cultivated relationships with 100+ employer partners and industry professionals to support career readiness programming and provide meaningful experiential learning opportunities for students

• Provided job seekers with video recorded, personalized written and verbal feedback to create an Applicant Tracking System (ATS) and human-reader friendly resume
• Coached job seekers on how to make their resume more appealing by analyzing a job description and composing action-oriented, results-focused bullet points in alignment with position qualifications

Philadelphia, Pennsylvania, United States

• Oversaw office wide programming and initiatives to support international student career development
• Trained 7 new co-op advisors on visa regulations and work authorization processing
• Administered Blackboard co-op preparation courses by developing content on a biannual basis
• Generated year-end annual data using Hyperion, Excel, and SPSS and shared internally to improve programs and services and externally to inform curriculum development
• Counseled international students on work authorization, visa regulations, and cultural integration

Philadelphia, Pennsylvania, United States

• Managed annual caseload of 150 undergraduate students studying Business, Computing and Informatics, Science, and Entertainment Arts Management
• Advised and coached students on career and professional development by assisting with resume and cover letter writing, interview preparation, and professional workplace etiquette
• Partnered with 120 employers and industry representatives to recommend recruitment strategies and facilitate student placements into cooperative education opportunities

Philadelphia, Pennsylvania, United States

• Developed extensive yearly recruitment plan which involved strategically communicating with university partners, leading information sessions for college students and faculty, and maintaining postings on 30 nonprofit.
• Managed partnerships with 25 universities and service organizations to provide a highly engaged and experiential learning environment for volunteers and interns
• Designed and facilitated trainings on topics such as the strengths-based approach to social service, diversity, privilege, and oppression, and resource areas such as employment and housing
• Processed and reviewed 200 volunteer and internship applications, screened candidates via phone and in-person interviews, and communicated hiring decisions in a timely, professional manner

Philadelphia, Pennsylvania, United States

• Supervised cohort of 15 volunteer advocates by facilitating daily group reflections and trainings and conducting 1:1 feedback sessions to promote personal and professional development
• Evaluated program effectiveness to ensure high service quality by gathering and analyzing data from constituent micro-surveys, case management database, and weekly client service observations

Philadelphia, Pennsylvania, United States

• Served 1700 hours with AmeriCorps National Direct focused on keeping at risk 9th grade students on track to graduate through support in the areas of attendance, behavior, and course performance
• Created lesson plans and provided 1:1 and small group tutoring to a targeted focus list of 12 students in math and literacy
• Collected and analyzed student data and performance-based metrics including grades, assessments, and off-track indicators to increase students’ social and educational outcomes
• Organized and facilitated three school wide initiatives to foster a positive school climate and promote community involvement among parents and families

Elizabethtown, Pennsylvania, United States

• Compiled zoning and codes department records into a parcel tracking software program to create a more systematic and organized record keeping system
• Assisted Zoning and Planning Director with preparations for Planning Commission and Zoning Hearing Board meetings by collecting and preparing necessary documents
• Accompanied Codes Compliance Officer on residential and commercial inspections to gain a better understanding of property maintenance code and applications

Elizabethtown, Pennsylvania, United States

• Coordinated summer and fall orientation programs to welcome first year students and their families to campus
• Enthusiastically assisted first year students with the transition from high school to college during their first semester
• Collaborated with co-peer mentor to coordinate group activities and provide academic and social support to first year students
• Confidently served as a role model and passionate ambassador of Elizabethtown College

Elizabethtown, Pennsylvania, United States

• Coordinated front office operations by scheduling campus visits, facilitating dialogue between Admissions Counselors and prospective students, and tracking communication using Jenzabar Software
• Managed team of six student assistants by training new hires on job responsibilities, coordinating work schedules, and ensuring consistent communication among staff
• Assisted with planning and facilitating workshops during special campus events including Open House and New Student Orientation
• Promoted the college by guiding personalized tours to prospective students and families
• Worked 20 hours per week during academic year and 40 hours per week during summer

Washington, District Of Columbia, United States

• Organized and directed non-profit fundraising for the 2010 Pollie Awards Conference
• Assisted with the creation of the conference program by interviewing AAPC members and writing concise career highlighted biographies
• Compiled evaluations from 2010 Awards Conference by tabulating results from online surveys

Master Of Science - Ms, Higher Education, 4.0

Activities and Societies: Summa cum laudeConcentrations: Higher Education Administration & Leadership and Educational Policy

Bachelor Of Arts - Ba, Political Science, Criminal Justice, Cum Laude

Activities and Societies: Alpha Lambda Delta, Alpha Kappa Delta, Pi Sigma Alpha, Honors Program, Peer Mentor, Honors Council.

Washington Semester Program, International Law And Organizations

As part of the program, I completed an internship in Washington, D.C. and traveled to seven countries in Europe.