Kelton Biggs Email & Phone Number

Columbus, Georgia, United States

• Grow and manage existing business relationships to build long term partnerships and maintains contact to meet emerging and changing needs. • Develop relationships with employers of all sizes through customer research, lead generation, networking, cold calling, in-person meetings, and via telephone. • Presents to single businesses or large groups, to teach, inform, or persuade about the services available through Goodwill Industries of the Southern Rivers. • Coordinate job fairs, job postings, internships, donation drives, etc. in partnership with Career Center Managers. • Engage business partners and/or community partners to support career center hiring opportunities such as job fairs, job postings, etc. • Keep customer information and activities fresh and relevant with timely entry of data through the organizations’ CRM system.

Columbus, Georgia, United States

• Oversaw all operating duties for the GoodwillSR tax program.• Recruited volunteers and seasonal workers.• Performed all talent management responsibilities for volunteers and seasonal workers (training, scheduling, performance reviews, coaching, etc.).• Prepare and file taxes for clients.•Documented all tax and client information in the case management system, HUB system and IRS data system.• Developed, created, planned, and facilitated financial wellness curriculum and workshops.

Columbus, Georgia, United States

• Obtained client information and track it appropriately in the organization’s client management system.• Maintained familiarity with the resources that the career center provides as well as community resources.• Assisted with coordinating career center’s services, events, and programs.• Contributed to the development and facilitation of Career Center orientation and classes.• Assisted in scheduling of classes, setting up internal interviews, and reserving training and interview rooms. • Conducted telephone surveys, retention phone calls, and client outreach calls.

Columbus, Georgia, United States

• Completed and certified in tax law training.• Prepared tax returns after being cleared by intake & Interview station• Reviewed tax returns completed by fellow seasonal tax professionals and volunteer tax preparers to ensure that no mistakes were made. • Assisted volunteers and clients with questions accurately and in a timely fashion.• Assisted Site Coordinator with prompt transmittal of tax returns in accordance with IRS guidelines.• Assisted Site Coordinator with timely resolution of rejected tax returns by resolving and resubmitting the return.

Columbus, Georgia Area

• Managed and generate sales among client accounts, including upselling and cross-selling. • Developed and maintained long-term relationships with accounts holders.• Developed and presented presentations to companies and client to increase sales.• Managed new market accounts to ensure all invoices were paid monthly.• Recruited and hired new employees to join the team.• Monitor budget to ensure that spending was kept within the company budget.

Columbus, Georgia Area

• Supported the Regional Marketing Manager in increasing the WAITR brand value by promoting the brand to target audiences. • Interacted with the general public, attending public events, managing growth for my area, and demonstrating how WAITR works. • Used a variety of technology devices, computer software program, working in multiple types of environment, and proving excellent customer service skills in collaboration to other skills demonstrate leadership skills.• Ensured the successful operations of businesses for assigned markets.• Attended events to promote the company brand.

Columbus, Georgia Area

• Interviewed applicants and recipients to determine eligibility for use of social programs.• Managed large caseload and record/evaluate person and financial information to sure that customers are eligible for government assist programs.• Approved or deny clients for requested programs.• Worked with a variety of computer software system to track income and rental history.

Columbus, Georgia Area

• Assisted the Center Manager in managing and training staff.• Managed the office and ensure that all reports were submitted in a timely manner. • Registered and enrolled students into Head Start and Early Head Start programs. • Managed center accounting and conducted audits to ensure that all funding was accurate.

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Business Administration And Management, General

High School Diploma, Regular/General High School/Secondary Diploma Program