Manage daily operations of HVAC store including:• Manage counter sales and incoming store traffic with will-calls, processing orders and general questions about heating and air conditioning• Process telephone orders and electronic orders by fax and e-mail• Inventory control: cycle counts, material discrepancies, rotating stock, new product and store promotions• Daily cash log, credit cards and check processing• Ensure all incoming shipments (parts & supplies and finished goods) are checked in, put away and processed into warehouse and showroom locations on a daily basis • Process all orders and make sure they are (PGI) on a daily basis as they leave the facility• Creating and processing customers returns back into facility inventory or shipping them back to local regional distribution center• Researching and reconciling open transport orders and purchase orders• Advanced Dave-net user for processing customer warranties, warranty lookups, technical assistance, parts listing, data sheets and equipment specifications• UPS shipments/Hazmat certified • E-learning courses on a yearly basis, product training, provide SEER/EER rating using AHRI website for equipment matchups for energy rebates• Achieve daily, monthly, and yearly sales quotas• Ordering and maintaining office supplies• Working with T/M to prospect new customers and increase sales in the SMA for house accounts and Lennox dealers for parts and supplies and equipment• After hours service

• Manage all incoming counter traffic and processing of orders• Reconcile all cash , checks and credit card transactions , manage inventory and new products• Route deliveries and pickups , manage warehouse duties and delegate duties , logistics and P&L• Training of new counter employees and warehouse employees• Working with Territory Manager to develop and grow new business

About us Burke Engineering Company is a family owned and operated wholesale distributor, proudly entering their 60th year of supplying the HVAC-R industry with control needs. Our major clients include Honeywell, Kelvenator, Invensys, ASCO, Johnson Controls, Siemens (Powers), White Rodgers and Barber Coleman to name a few.In Business since 1949, we are one of the largest control wholesalers in the United States. We offer a wide range of controls and accessories, ranging from basic thermocouples and hand tools to advanced diagnostic tools and full-scale DDC building automation systems. We sell more than part numbers at Burke Engineering Company, we also provide technical expertise and control application assistance for our customers. For more information about Burke Engineering Co. go to our website...Some duties include :• Manage account discrepancies, warranties, service and pricing adjustments to build business relationships , logistics and P&L • Conduct inside & outside sales, on-site visits, service performance, professional relationship building with current and new customers• Administer on-site quotes, pertaining to add on services, current or future jobs including job bidding for future accounts and sales growths• Designate and perform daily, weekly, monthly customer follow ups to ensure customer service satisfaction in addition to utilizing a leads tracking system to motivate sales, service and employee appreciation - recognition program • Implementation of sales development systems, influence current or new customer lead generation, account growth incentives – promotions in order to grow company year to end sales• Managed multiple territories, implemented sales plans, which generated 1.3 million in annual revenue. • Managed all recruiting, hiring, development and oversee a diverse team

With 2013 sales of $9.4 billion, Grainger (GWW) is North America's leading broad line supplier of maintenance, repair and operating (MRO) products, with operations in Asia, Europe and Latin America. With more than 21,446 team members, Grainger works closely with customers to better understand their challenges and provide cost-saving solutions. Grainger is a B2B distributor of products used to maintain, repair or operate facilities. Millions of businesses and institutions worldwide rely on Grainger for safety, lighting, electrical, tools, HVAC, plumbing, jan/san, motors, pumps, hand tools, material handling, security, fasteners and much more.Specialties: Complex Sales, Team Leadership, Major Accounts, Distribution Sales, Maintenance Repair and Operations (MRO) Supply, Logistics, Lean, WMS, Supply Chain Process Improvement, 5S, SAP, Coaching and Feedback management.Some Duties include:• Train a team of 23 members to develop product knowledge and selling skill• Identified customer needs and utilized all available Grainger resources to capture orders and find solutions to resolve service failures while providing "World Class Customer Service."​• Excellent knowledge in logistics of transporting products throughout the Grainger Supply Chain • Provide customer service support to English and Spanish speaking customers. • Ability to identify and answer product technical questions in English and Spanish. • Continuous Improvement (CI) Committee Member / 5's Standardization / Hot Shot Problem Solver • Managed high volume accounts with problem solving on their procurement issues.• Used "Lean"​ standard work practices for warehouse replenishment and strong understanding in maintaining Golden Zone areas.• Hazardous Material Handling, forklift, scissor lift and additional warehouse equipment

Some duties include:• Maintain and organize warehouse material, supplies, office equipment, contractor supplies, tools, and inventory• Process all incoming and outgoing shipments accurately, and efficiently • Manage entire warehouse logistics, distribution, shipping – receiving, returns, staging in compliance with daily or routine project requests in addition to emergency or last minute job requirements and P&L• Maintain bi-weekly vehicle reports for all truck inventory and maintenance records in order to organize, track, and input all data into a cross functional excel sheet or system program• Accurately run GPS vehicle report findings to meet company adherence policy, fulfill customer service agreements and insure that time sheet reporting was completed accurately• Develop and efficiently maintain an accurate inventory control system for supplies and tools• Operate and manage two separate warehouse locations• Perform required warehouse pickups, deliveries and facility maintenance , logistics and truck management• Hazardous Material Handling, forklift, scissor lift and additional warehouse equipment