Kelvin Loo
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Kelvin Loo Email & Phone Number

Senior Manager - Customer Insights Engagement and Digital Experience at AIA Malaysia
Location: Petaling Jaya, Selangor, Malaysia 7 work roles 1 school
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Current company
Role
Senior Manager - Customer Insights Engagement and Digital Experience
Location
Petaling Jaya, Selangor, Malaysia
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Who is Kelvin Loo? Overview

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Quick answer

Kelvin Loo is listed as Senior Manager - Customer Insights Engagement and Digital Experience at AIA Malaysia, a company with 4101 employees, based in Petaling Jaya, Selangor, Malaysia. AeroLeads shows a matched LinkedIn profile for Kelvin Loo.

Kelvin Loo previously worked as Customer Strategy & Marketing Principal at Aia Malaysia and Associate Director, CRM at Dentsu International. Kelvin Loo holds Bachelor'S Degree, Business, Management, Marketing, And Related Support Services from Keele University.

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AIA Malaysia

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About Kelvin Loo

Kelvin Loo is a Senior Manager - Customer Insights Engagement and Digital Experience at AIA Malaysia.

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Kelvin Loo's current company

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AIA Malaysia
Aia Malaysia
Senior Manager - Customer Insights Engagement and Digital Experience
Petaling Jaya, MY
Website
Employees
4101
AeroLeads page
7 roles

Kelvin Loo work experience

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Senior Manager - Customer Insights Engagement And Digital Experience

Petaling Jaya, MY

Customer Strategy & Marketing Principal

Current

Federal Territory Of Kuala Lumpur, Malaysia

Nurture customers through CRM Marketing communications strategy & planning to increase conversion and engagement.

Nov 2023 - Present

Associate Director, Crm

Malaysia

  • Consultation & development of loyalty programs & CRM strategies (journey & database segregation) based on client objectives through multiple touchpoints to convert leads and increase conversion on e-commerce platforms
  • Implementation & planning of new CRM platform by obtaining client business requirements and convert them to technical requirements to development team
  • Execution of entire journey and automation from lead capturing, tracking & media targeting through custom audience (look-a-like & exclusions)
  • Educate and communicate CRM best practices (Email, SMS, Push & In-App notifications) to both internal & external stakeholders.
Jul 2022 - Oct 2023

Technology Marketing Manager

Malaysia

- Maintain, Implement and Enhance all marketing digital platform for Specialised Nutrition division (Salesforce Sales & Service Cloud, Formassembly)- Develop, maintain and Enchance website CMS and backend coding based on campaign requirements for both corporate and e-commerce for both Specialised Nutrition & Consumer Dairy division (Drupal, Wordpress.

Sep 2019 - Jun 2022

Associate Account Manager

A&D Creative Comm Sdn Bhd
Jul 2016 - Mar 2017

Associate Account Manager

A&D Creative Comm Sdn Bhd
Jul 2012 - Oct 2015
Team & coworkers

Colleagues at AIA Malaysia

Other employees you can reach at aia.com.my. View company contacts for 4101 employees →

1 education record

Kelvin Loo education

  • Keele University
    Business, Management, Marketing, And Related Support Services
FAQ

Frequently asked questions about Kelvin Loo

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What company does Kelvin Loo work for?

Kelvin Loo works for AIA Malaysia.

What is Kelvin Loo's role at AIA Malaysia?

Kelvin Loo is listed as Senior Manager - Customer Insights Engagement and Digital Experience at AIA Malaysia.

Where is Kelvin Loo based?

Kelvin Loo is based in Petaling Jaya, Selangor, Malaysia while working with AIA Malaysia.

What companies has Kelvin Loo worked for?

Kelvin Loo has worked for Aia Malaysia, Dentsu International, Frieslandcampina, Wunderman Thompson, and A&D Creative Comm Sdn Bhd.

Who are Kelvin Loo's colleagues at AIA Malaysia?

Kelvin Loo's colleagues at AIA Malaysia include Lau Ricky, Ali Shahfi’In Shaharul, Chunhao Loh, Faiz Azim, and Dineshwaran Palani.

How can I contact Kelvin Loo?

You can use AeroLeads to view verified contact signals for Kelvin Loo at AIA Malaysia, including work email, phone, and LinkedIn data when available.

What schools did Kelvin Loo attend?

Kelvin Loo holds Bachelor'S Degree, Business, Management, Marketing, And Related Support Services from Keele University.

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