Kel’Sea Smith Email and Phone Number

Review and accurately process U.S. Office invoices, including Global Services and Alternate Businesses,Ensure appropriate approval and coding in compliance with BCG cost coding guidelinesAssist in Vendor File maintenance including creation and update of vendor and employee recordsEffectively communicate and interact in a professional manner with other local office and departments within the company. Handle any priority and time-sensitive requests and coordinate with requestor and AP team

Assemble, review, and verify invoices for payment Reconcile vendor statements and proactively process over 100 invoices (daily)Code and Match invoices to goods receipt, and purchase orders Post transactions to journals and ledgers Correspond with vendors and field by responding to inquiries Analyze and edit invoice matching discrepancies to purchase orders Facilitate weekly review calls with field and applicable vendors Experience with Microsoft Dynamics (AX), Coupa, Netsuite, and JD Edwards

• Preparing work schedules for salon staff• Monitoring salon supplies and equipment and ordering new stock as needed.• Addressing and resolving client complaints regarding salon services and employee behavior.• Responsible for answering calls and responding to texts• Responsible for managing online scheduler• Responsible for distributing and managing invoices and associated process• Manage inventory salon products by maintaining records of stock quantities on hand and ordering replacement items• Processing clients’ payments and maintaining accurate financial records.•Resolve customer complaints and provide solutions to staff disputes• Collecting, sorting, scanning, and adding documents • Handling incoming calls and communications to team

• Process all suppliers’ invoices in the ERP system• Review, escalate, monitor and solve matching discrepancies with Suppliers or internally with Purchasing, receiver, approver, G/L or Local Finance Manager• Support the internal control process around accounts payable• Follow corporate authorization and approval guidelines. Escalate any inconsistencies to Local Finance Manager• Control and review supplier invoices, disbursements and optimize payment instructions• Ensure compliance with all policies, procedures and standard business practices, as they pertain to accounts payable processes, as well as, the Business Service Center, including internal control procedures and Sarbanes-Oxley regulations

• Process all suppliers’ invoices in the ERP system• Review, escalate, monitor and solve matching discrepancies with Suppliers or internally with Purchasing, receiver, approver, G/L or Local Finance Manager• Support the internal control process around accounts payable• Follow corporate authorization and approval guidelines. Escalate any inconsistencies to Local Finance Manager• Control and review supplier invoices, disbursements and optimize payment instructions• Ensure compliance with all policies, procedures and standard business practices, as they pertain to accounts payable processes, as well as, the Business Service Center, including internal control procedures and Sarbanes-Oxley regulations

• Deliver exceptional customer service to Salon professionals• Modify and replenish merchandise • Prepare and participate in physical inventories and periodic cycle counts• Organize and maintain store appearance to fit the standards of L’Oreal Brand• process sales and return transactions.• Sell the finest professional beauty brands and educate customers on promotions, upcoming sales events and advertised products

• Deliver exceptional customer service to Salon professionals• Modify and replenish merchandise • Prepare and participate in physical inventories and periodic cycle counts• Organize and maintain store appearance to fit the standards of L’Oreal Brand• process sales and return transactions.• Sell the finest professional beauty brands and educate customers on promotions, upcoming sales events and advertised products

This position is responsible for supporting the credit activities of Sherwin-Williams paint store customers. This involves collecting delinquent receivables for commercial accounts and processing accounts to third party collections as required. This role will have direct customer phone contact to resolve discrepancies or disputes and effect collection of delinquent or overlimit balances. It will provide accurate reports to management to document all collection activity, status of accounts, costs, etc. It will also maintain open communication with customers and the parent store to protect future business relationships and enhance repeat business.

• Handled 150-200 commercial accounts totaling $50,000 monthly basis• Assisted with processes to improve efficiency to reduce 61-90 days delinquency while increasing revenue growth• Successfully reduced 90+ outstanding delinquencies• Responsible for portfolio for $50,000-$70,000• Approved payment arrangements for accounts 61-90 delinquent

• Developed and implemented creative marketing strategies designed to increase market share• Effectively trained new Full-timers, Manager-In-Training, and Interns in product knowledge and store operations as a training store assistant manager• Utilized the leadership competencies to gain more experience to expand in career path planning • Ensure all transactions are handled properly through the store computer operating system• Placed and follow up on purchases from outside vendors per established policy• Performed/direct review of all management/financial reports and respond/resolve problems• Performed direct accounts receivable and expense payable functions, including daily bank deposits

▪ Developed and implemented creative marketing strategies designed to increase market share▪ Effectively trained new Full-timers, Manager-In-Training, and Interns in product knowledge and store operations as a training store assistant manager▪ Utilized the leadership competencies to gain more experience to expand in career path planning▪ Ensure all transactions are handled properly through the store computer operating system▪ Placed and follow up on purchases from outside vendors per established policy▪ Performed/direct review of all management/financial reports and respond/resolve problems▪ Performed direct accounts receivable and expense payable functions, including daily bank deposits