▪︎ Manage daily operations for concierge business serving over 125,000 corporate clients.▪︎ Manage a team of 30+ employees directly supporting major property management clients in the Chicagoland area. ▪︎ Manage all aspects of sales operations. Negotiate and execute new and existing client proposals and contracts. ▪︎ Review financial reporting to evaluate business performance and identify opportunities for improvement. ▪︎ Created and implemented HR process improvements in order… Show more ▪︎ Manage daily operations for concierge business serving over 125,000 corporate clients.▪︎ Manage a team of 30+ employees directly supporting major property management clients in the Chicagoland area. ▪︎ Manage all aspects of sales operations. Negotiate and execute new and existing client proposals and contracts. ▪︎ Review financial reporting to evaluate business performance and identify opportunities for improvement. ▪︎ Created and implemented HR process improvements in order to improve operational efficiencies, including updated annual goals, enhanced performance management and improved PTO tracking. ▪︎ Oversee conference centers, amenity lounges, and events, including planning, budgeting, creating floor plans, catering, entertainment, managing A/V equipment needs, décor and more. ▪︎ Responsible for onboarding and training of all new employees. Deliver and review employee handbook as well as workplace rules and regulations. ▪︎ Responsible for staff scheduling and managing resources to effectively cover client needs. ▪︎ Execute and manage concierge requests, including but not limited to hotel reservations, restaurant reservations, transportation services, catering requests, tickets, flowers and gifts. Maintain communication and follow-up with clients to ensure a flawless experience.▪︎ Revised and enhanced monthly reporting for clients to provide better insights into ongoing concierge service usage. Show less

▪︎ Managed operations plus a team of 12 (8 designers and 4 producers) for an event design and production firm generating over $12 million in annual revenue from corporate and social events. ▪︎ Built strategic partnerships with venues, caterers and event planners that generated a 10% increase in revenue. ▪︎ Designed and rolled out a new sales compensation plan that tied commission structure directly to event profitability.▪︎ Developed streamlined and deadline-driven milestones to… Show more ▪︎ Managed operations plus a team of 12 (8 designers and 4 producers) for an event design and production firm generating over $12 million in annual revenue from corporate and social events. ▪︎ Built strategic partnerships with venues, caterers and event planners that generated a 10% increase in revenue. ▪︎ Designed and rolled out a new sales compensation plan that tied commission structure directly to event profitability.▪︎ Developed streamlined and deadline-driven milestones to support improved communication and increased efficiency throughout the entire process of event planning, setup and execution. Show less

▪︎ Provided financial and operational leadership to clients while improving business performance and maximizing profitability. ▪︎ Co-project lead on HR initiative that reduced organizational layers from 12 to 7 and increased average number of direct reports from 2 to 6 in a global finance organization. ▪︎ Streamlined monthly financial management reporting in Hyperion; improved accuracy and reduced preparation time by more than 20%.▪︎ Key clients included Mars/Wrigley, Hyatt Hotels… Show more ▪︎ Provided financial and operational leadership to clients while improving business performance and maximizing profitability. ▪︎ Co-project lead on HR initiative that reduced organizational layers from 12 to 7 and increased average number of direct reports from 2 to 6 in a global finance organization. ▪︎ Streamlined monthly financial management reporting in Hyperion; improved accuracy and reduced preparation time by more than 20%.▪︎ Key clients included Mars/Wrigley, Hyatt Hotels, Alberto Culver/Unilever and Hillshire Brands. Show less

▪︎ Sold finance, accounting, internal audit, IT and tax professional consulting services. ▪︎ Built a book of business from scratch and sold over $1 million in professional services annually. Formulated sales proposals, negotiated contracts and established long-term strategic relationships to drive business growth. ▪︎ Managed 125 accounts within food, banking, real estate, manufacturing, fitness and consumer packaged goods industries.

▪︎ Led multiple client engagements, ensuring timely and cost-effective attainment of specified deliverables and managed an Accounts Receivable team of 7.▪︎ Developed and implemented process improvements that improved cash flow, enhanced collections and reduced bad debt write-offs by more than 15% for a national hotel chain.▪︎ Successfully managed and completed the Sarbanes-Oxley compliance project for a global steel company.

▪︎ Provided financial leadership to transportation, distribution and field procurement functions, with combined annual spend of over $1.5 billion. ▪︎ Financial lead for $18 million maintenance, repair and operating (MRO) capital project impacting more than 85 manufacturing facilities across North America.▪︎ Developed and documented process flows, system controls, and control reports that ensured successful implementation of e-Procurement purchase requisition system. ▪︎ Developed &… Show more ▪︎ Provided financial leadership to transportation, distribution and field procurement functions, with combined annual spend of over $1.5 billion. ▪︎ Financial lead for $18 million maintenance, repair and operating (MRO) capital project impacting more than 85 manufacturing facilities across North America.▪︎ Developed and documented process flows, system controls, and control reports that ensured successful implementation of e-Procurement purchase requisition system. ▪︎ Developed & implemented financial policies; prepared departmental budgets; reviewed & authorized supplier contracts. Show less

▪︎ Managed sales reporting for $25 billion Kraft Foods North American sales organization, while providing financial leadership and support to sales management team and 20+ regional controllers. Managed a team of 2 analysts and 2 accountants. ▪︎ Responsible for reporting sales results and providing actionable insights to CEO and Operating Committee on a daily basis.▪︎ Prepared, analyzed and reported monthly sales to senior management and identified areas requiring increased sales focus.