Ken Cave Email & Phone Number

Montreal, Quebec, Canada

Montreal, Quebec, Canada

• Management, managing various distribution channels with up to 20 team members• Owned e-commerce and digital transformation from non-existence to $1M+ in projected revenues - Worked with various industry experts and consultants to create and implement a digital strategy, providing new opportunities for e-commerce initiatives, as well as inbound opportunities for corporate and retail efforts - Managed our digital marketing strategy including e-mail, search engine, and social media marketing - Created and managed a complex system to customize the shopping experience, and execute on next-day deliveries across Canada• Decision maker in development in proof of concept retail store to combine brick-and-mortar with main e-commerce fulfilment centre• Main delegator to consultants and freelancers to execute company vision on artwork, copy, content, marketing, sales, and product • Executed the creation, development, and maintenance of Standard Operating Procedures to identify efficiencies and standardize practice • Oversee retail operations including hiring of staff and management as well as direction for customer service and training• Experience in supplier management including negotiation, research and implementation

Montreal, Quebec, Canada

TrackTik is an intuitive security workforce management platform providing actionable insight through integrated field operation and back office solutions. - Responsible for Accounts Receivable and Collections as well as all day-to-day customer transactions, invoicing, and general financial inquiries- Worked with company controller and Director of Finance in financial reporting during a round of C-Series fundraising- Involved in implementation of new CRM and Sage accounting system to help with company's scaled growth- Took charge of Data-cleanup for Salesforce while preparing for new SF Admin to join the team- Involved in financial reporting including AR status and MRR calculations- TrackTik was included on LinkedIn Canada's Top Startups of 2018

Pointe-Claire, Quebec, Canada

- Coffee Specialist for the fastest growing coffee company in Canada.- Prided by my ability to turn prospect customers into longterm members.- The new boutique in Fairview, Pointe-Claire piloted the Via Appea platform, modernizing retail sales concepts. Having been part of the team to open the boutique, I was be part of the first team using this platform in North America.

Head teller responsibilities include Cash management, counting and cash limit conformity. Emphasis placed on excellence of customer service and referrals for financial advising and sales.

Pointe-Claire, Qc

Customer service, sales, and merchandizing in a retail environment.Serving and preparing of ice cream, chocolate, and beveragesDaily cash handling and balancing as well as managementMentorship and training of new team membersAssignment of daily store operations, tasks, and budgeting goals for team

Bachelor Of Commerce - Bcom, Finance

Looking for opportunities to be involved in the school communities, as well as to help my peers to succeed alongside myself.

Social Sciences

Activities and Societies: Lacrosse team

High School, Honour Roll Student

Activities and Societies: Student Council Vice-President, Voting member and student representative of the Governing Board.