As Director Workforce Collaboration, I manage a team of 6 Collaboration Engineers and serve as the platform owner for Multi-Geo M365, Slack, Mural, and Lucid. In this role, I am the governance lead for these platforms, setting integration, access, and security policies aligned with GSPO. My responsibilities include managing guest access and lifecycle, conditional access, PIM, and Entra Connect.I am also responsible for the administration of Entra, SharePoint, Teams, Power Platform, Purview, and Defender for Cloud. I lead vendor selection and relationships for collaboration platforms, ensuring platform health, availability, and end-user support. Additionally, I set direction, standards, governance, and priorities for Power Platform, SharePoint and Teams solution development, creating and deploying solutions, managing large-scale migration to SharePoint, and performing SharePoint and Teams-related M&A activities.Key Responsibilities:- Manage a team of 6 Collaboration Engineers.- Serve as platform owner for Multi-Geo M365, Slack, Mural, and Lucid.- Lead governance for integration, access, and security policies aligned with GSPO.- Manage guest access and lifecycle, conditional access, PIM, and Entra Connect.- Administer Entra, SharePoint, Teams, Power Platform, Purview, and Defender for Cloud.- Lead vendor selection and relationships for collaboration platforms.- Ensure platform health, availability, and end-user support.- Set direction, standards, governance, and priorities for SPO and Teams solution development.- Create and deploy solutions, manage large-scale migration to SPO, and perform SPO and Teams-related M&A activities.---Feel free to customize it further to match your style and preferences!

Consultant at Ameren. Architect for SharePoint 2016 environment. Build, deploy and configure high availability, load balanced environment. Reconfigure logical architecture and migrate data. Automate manual tasks through timer jobs, workflows and custom JavaScript. Design and implement solutions for O365 using Hubs, Teams, Flow and Forms. Build out and manage TFS environment, roll out Agile process to development teams.• Design & Deploy SharePoint System Architecture • Disaster Recovery • Design Logical Architecture • Set Development Standards for Team • Review and Evaluate 3rd Party Solutions • Work Closely with IT for Support & Infrastructure Needs

Created custom branded interface for corporate intranet. Restructured SharePoint UX to align with end user needs. Manage SharePoint structure through creation of Collections, Sites & Subsites according to end user requests & needs analysis. Created Central Content Repository for knowledge management and to create valuable search results throughout SharePoint.Developing custom solutions for on-site training management (scheduling, sign-up, attendance tracking, feedback) and hr people tracking.

Develop flexible and intuitive Web Applications (SharePoint platform). SharePoint 2010 Collection Administrator for 4 Sales Training Collections. Develop functional and engaging interactive learning modules. Cornerstone for SalesForce (CFS) Administrator. Created Flexible, Responsive AngularJS Web Applications (on SharePoint 2010 Platform) with HTML5 elements and CSS3 styling and transitions.  SharePoint Branding and Customization using HTML5, CSS3, JavaScript CSOM, jQuery, Bootstrap, Custom Master/Layout Pages (to enable HTML5, CSS3, and Bootstrap). Leverage JavaScript CSOM, AJAX calls, and CAML Queries to the Server to develop flexible and integrated UI for SharePoint Sites that streamline processes for a variety of projects – Tracking Training for 113 Sales offices in the US, eLearning Development Review, Sales Training Information Repository, Training Project Tracking with Task Management and Custom Workflows.  Develop Executive Summary Dashboards in SharePoint with JavaScript CSOM, & AJAX.  Created cross platform eLearning template (using Adobe Captivate) for content developers. Currently used with 115+ modules, and deployed to a sales force of 3500.  Design, maintain, and support learning object structure inside of the CFS LMS. Ensure the CFS user base has proper permission sets inside SalesForce. Create custom Report Types, Reports and Dashboards in SalesForce for CFS results. Provide recommendations for software and platform decisions based on usability and flexibility of current systems vs. alternative options based on research.

Maintain accurate and up to date process documentation and corporate communications for General Tax & Overpayment Functional Unit in a large payroll operation (235,000+ employees). Gap Analysis to uncover Process and Performance Improvement Opportunities. Used SharePoint JavaScript CSOM to create Search tool for Paystub code definitions. Created Custom SharePoint Workflow to manage complex, multi-step Corporate Communication Review and Approval process. Created Custom SharePoint Workflow to automate Special Payments Procedure. Discovered and documented a process to accurately sort SAP Spool Files within SAP. Effectively removed the manual intervention (and errors) from this process. Created a VBA macro that parses and sorts all files in a local/shared drive and its subfolders (for Record Information Management).  Review Process Documentation for accuracy and process improvement opportunities. Collaborate with multiple departments (Legal, Labor, Multi-Unit SME group) to send out corporate communications with tight deadlines.

Designed training programs that are delivered to sales force by trainers throughout the US. Focus was on Software Application Usage, Product Knowledge, and Sales Skills. Managing the migration to eLearning environment.  Modernize Training Website using HTML5, CSS3, Bootstrap, jQuery, & Javascript Maintain consistent branding in modules through HTML & CSS code implementation. Created an application simulation that reduced training time for the contract and sales management application from 36 hours to 17 hours. Implementing SalesForce.com and CFS package to migrate training to LMS. Creation of eLearning modules for the LMS. Ensuring compatibility with LMS through XML troubleshooting and correction.

Ensured rapid resolution to customer complaints, discover the best course to satisfy customer and protect revenue for the company. Regularly chosen by management to handle high dollar/sensitive accounts based on high rankings in customer satisfaction surveys and internal metrics. Subject Matter Expert for YPConnect, YPClicks, & LODA Provide CSS Skills Trainings to Claims Representatives Provide Product Trainings to Claims Representatives for LODA, ATT411, OPM, & TIYLI Management Escalations Direct Negotiation with Customers Follow Up on Resolution

Sold AT&T’s full suite of advertising products in a fast paced, cold calling environment. Called between 150 and 200 prospects daily in order to gain new accounts. Gain Access to Key Decision Makers Consultative Approach – Needs Based Analysis Cross Departmental Work to Meet Publication Deadlines Met Aggressive Sales Goals – Achieved 90% - 260% of Monthly Targets Sold Double Truck on a Cold Call – Largest Single Ad Ever Sold in this Group ($60,000 Annual) Developed Sales Tracking Spreadsheet to Calculate/Track Performance and Commissions (based on gated structure)

 Developed and Implemented Sales Strategy for Commercial Accounts Consultative Approach - Relationship Based Premise Visits with Chefs, Restaurant Management, Purchasing Agents, to Evaluate Product Offerings and Expand Offerings Supplied by Hank’s Increased Commercial Base by 15% Increased Brand Awareness by Introducing Promotional Materials (table tents, menu inserts) and Attending Various Promotional Events Developed New Recipes to Expand Menu  Produced High Quality Baked Goods in Medium Volume Environment Decorated Cakes to Customer Specifications

 Coordinate with Multiple Vendors Establish Pricing for All Bakery Products Increased Overall Bakery Sales by 12% Establish and Maintain Stock Levels of Product and Ingredients Daily Production of All In House Bakery Goods (Cookies, Bread, Muffins, Pies, Cakes)

 Project Management – Opened a Bakery Design and Layout of Kitchen Procured All Equipment Created Menu – Developed Recipes for All Baked Goods Performed Cost Analysis to set Pricing  Daily Production of Baked Goods Establish and Maintain Stock Levels of Product and Ingredients Voted Best Bakery in Sauce Magazine, August 2006

 Training and Development of Employees Accounting, Payroll, Purchasing Vendor Management Force Adjustment, Hiring/Firing