Ken Hansen Email & Phone Number

Zeeland, Michigan, United States

Identifies and develops new strategic business opportunities with existing and or new customersComposes and executes opportunity win-strategyResponsible for the development of complex multi-year account plansIdentifies, maintains, and documents strategic relationships inside the account and outside the account, meeting price, margin and growth targets with assigned accountsProvides input regarding customer needs to the demand forecasting processAccountable for forecasting revenue for profit plan and LRPAccountable to overcome shortfalls to revenue forecastLeads account reviews regarding customer relationship management, SQDRC scorecards, forecast, margin maintenance, identify and mitigate potential business risksLeads cross-functional teams through development and approval of proposals, including presentation to customerEstablishes proposal pricing strategies and cost targetsDevelops the negotiation strategy for initial and renewal or extension contracts, agreements, terms, and conditions in close collaboration with Contract Operations ManagersGathers, communicates, and develops strategies to act in response to market intelligenceResponsible for negotiating business agreement - terms sheet; working closely with Contracts Administration on remaining terms of contractProvides mentoring to other sales members

Whitehall, Michigan, United States

• Executes contract negotiations & Terms and Conditions with suppliers classified in category• Accountable for Performance areas: Cost Savings, Supplier performance, challenging of material & service specifications• Locate and develop new supplier sources to avoid monopolistic sourcing options• Drive savings opportunities related to technical process improvements• Act as a project manager for all sourcing opportunities, communicate with a wide range of stakeholders in finance, operations, engineering, business unit leadership; influence Procurement Operations to ensure successful execution of strategies• Direct responsibility for spend within Operating Materials and Dies and Fabricated Metals • Achieves Procurement targets worldwide for assigned categories - cost, innovation, quality• Develops and executes Procurement strategies such as Low-Cost Country Sourcing strategies• Maintains business relationships with representatives of strategic suppliers for categories• Collaborates with Procurement Engineering, Process Ownership, Research Center, and other internal business resources using forums such as workshops to achieve category cost savings targets• Aligns with internal business contacts within the organization to ensure capacity and cost is secured to meet customer long-term agreements• Leads, co-leads, or supports commercial and non-commercial sourcing activity across all categories

Whitehall, Michigan

- Manage and Coordinate an assigned customer account portfolio- Purchase Order Management - Internal owner of managing customer orders- Quotation Management - Negotiate commercial issues which arise in course of business- Integral part of formulating, maintaining and communicating customer projects- Assist Quality, Engineering and Field Sales with customer return activity- Coordinate with Planning and Manufacturing to communicate delivery recovery plans and issues

- Customer first mindset- Deal directly with customers either by telephone, electronically or face to face- Sales growth- Work closely with production to ensure customer satisfaction - Respond promptly to customer inquiries- Handle and resolve customer complaints- Obtain and evaluate all relevant information to handle product and service inquiries- Provide pricing and delivery information- Set up new customer accounts- Process orders, forms, applications and requests- Manage customers' accounts- Keep records of customer interactions and transactions- Record details of inquiries, comments and complaints- Record details of actions taken- Maintain customer databases

Create and manage all work orders on production floor for both component parts and finished goods. Responsible for meeting deadlines on component parts to maintain accurate stocking levels for a KanBan system, along with getting finished goods delivered to the customer on time. Also, to work closely with production and customer service to ensure customer satisfaction.

- Maintain accurate inventory record. Preform cycle count program daily to ensure the accuracy of inventory levels. Track inventory discrepancies and analyze incorrect data to find the cause of the issue. Put corrective action into plan to eliminate and or prevent any further inventory discrepancies.- Perform other inventory functions. This includes issuing all material to work orders, correcting bill of material that are incorrect, also assisting the material planner in maintaining daily production schedules and assisting stockroom supervisor in daily shipping and receiving duties. -Maintain accurate freight billing records. Manage weekly freight invoices, discrepancies.

Grand Haven Mi

Bachelor Of Business Administration (B.B.A.), Business

Associate Of Arts And Sciences