Ken Hudak Email & Phone Number
Who is Ken Hudak? Overview
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Ken Hudak is listed as Executive Consultant at Urgensee, Inc., a with 20 employees, based in Millsboro, Delaware, United States. AeroLeads shows a matched LinkedIn profile for Ken Hudak.
Ken Hudak previously worked as Vice President, Community Engagement at Blackbelthelp and Director, IT Professional Services at Northern Virginia Community College.
Email format at Urgensee, Inc.
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About Ken Hudak
As a community engagement leader and CRM specialist, I have dedicated over 30 years of my career to building and maintaining strong relationships with customers and partners across diverse industries and sectors. I am passionate about delivering value, satisfaction, and growth for the organizations I work with, using my skills and expertise in strategic planning, operational excellence, and cloud-based CRM solutions.Most recently, I was the Vice President of Community Engagement at BlackBeltHelp, where I led the client relationship management team for all North American customers and partners. I conducted executive account reviews, on-site visits, and sales strategies, and coordinated with senior management of various departments to drive success and customer satisfaction. I also negotiated and secured a large contract with a major university, resulting in a 50% increase in annual revenue. Previously, I was the Director of IT Professional Services at Northern Virginia Community College, where I oversaw the technical help desk, campus IT support, enterprise application training, and video services. I implemented a new Salesforce.com system, improved the service level agreements, and reduced the operational costs by 25%. I have extensive experience in business process change, contract negotiation, budget management, and Salesforce.com administration and development.
Ken Hudak's current company
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Ken Hudak work experience
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Vice President, Community Engagement
Providing Client Relationship Management for all North America Customers and Partners to include: Executive Account Reviews and on site visits for relationship management and growth.Providing leadership to account teams for sales strategies and customer retention practices.
Director, It Professional Services
Responsibilities include oversight and direction of College Technical Help Desk, Campus IT Support, Enterprise Application Technical Training, and the College Video Services Organization which includes the NOVA TV station.
Partner / Evp
Providing Executive Leadership guidance and oversight to clients based on business assessments for all operational aspects of the business including development, strategic partnerships, client implementations, and support. Provided consultative oversight to ensure timely work product delivery and superior customer satisfaction via proven practices and efficiency models.
Vp Global Support & Operations / Data Protection
Budget, staffing, and overall execution for Global Tech Support, Professional Services, Educational Services, Documentation, Quality Assurance, and IT.
Director Sales Support
Assessed headcount and skill set requirements Directed recruiting and education for the team as appropriate.Defined policies and procedures to address online calendaring and scheduling of staff.Implemented performance and skills assessment ranking procedures. Developed and implemented compensation plans to motivate the team in support of the corporations' goals and objectives. Contributed on Sales calls, customer visits, and trade shows.Consistently overachieved revenue… Show more Assessed headcount and skill set requirements Directed recruiting and education for the team as appropriate.Defined policies and procedures to address online calendaring and scheduling of staff.Implemented performance and skills assessment ranking procedures. Developed and implemented compensation plans to motivate the team in support of the corporations' goals and objectives. Contributed on Sales calls, customer visits, and trade shows.Consistently overachieved revenue goals. Show less
Senior Director Sales & Support
My support & services organization contributed to North American Sales new business revenue over $60M. Representing 160% of plan for fiscal 1999, representing 240% growth over fiscal 1998.Silver Achievement Club (Presidents Club) Attendance.Combination Pre; Managed SE managers and Telesales Reps. Budget, compensation plan, and overall execution. Implemented and grew the Telesales organization. Customers & partner relationship management.M&A diligence team… Show more My support & services organization contributed to North American Sales new business revenue over $60M. Representing 160% of plan for fiscal 1999, representing 240% growth over fiscal 1998.Silver Achievement Club (Presidents Club) Attendance.Combination Pre; Managed SE managers and Telesales Reps. Budget, compensation plan, and overall execution. Implemented and grew the Telesales organization. Customers & partner relationship management.M&A diligence team member for multiple successful acquisitions. Show less
Manager, Sales Support & Services
Global Provider of OS, Database, and Network Performance Monitors; Managerial responsibilities included budget, scheduling, performance and salary reviews, education, and equipment purchases. Participated in Sales account & territory reviews, strategy meetings, company wide program reviews, and product design reviews.As technical member of direct sales team, installed, demonstrated, and provided technical training and presentations.Domestic and occasional international travel… Show more Global Provider of OS, Database, and Network Performance Monitors; Managerial responsibilities included budget, scheduling, performance and salary reviews, education, and equipment purchases. Participated in Sales account & territory reviews, strategy meetings, company wide program reviews, and product design reviews.As technical member of direct sales team, installed, demonstrated, and provided technical training and presentations.Domestic and occasional international travel. Produced training materials for use by Sales Support team and Strategic Partners. Provide booth coverage at trade shows. Developed technical seminars and present globally. Show less
Colleagues at Urgensee, Inc.
Other employees you can reach at urgensee.com. View company contacts for 20 employees →
José Juan V.
Colleague at Urgensee, Inc.Jalisco, Mexico
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Victor Espinoza
Colleague at Urgensee, Inc.Ciudad Guzmán, Jalisco, Mexico
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Maíra Dos Santos
Colleague at Urgensee, Inc.Houston, Texas, United States
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Nelson Gonzalez Torrez
Colleague at Urgensee, Inc.Jalisco, Mexico
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Frequently asked questions about Ken Hudak
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What company does Ken Hudak work for?
Ken Hudak works for Urgensee, Inc..
What is Ken Hudak's role at Urgensee, Inc.?
Ken Hudak is listed as Executive Consultant at Urgensee, Inc..
Where is Ken Hudak based?
Ken Hudak is based in Millsboro, Delaware, United States while working with Urgensee, Inc..
What companies has Ken Hudak worked for?
Ken Hudak has worked for Urgensee, Inc., Blackbelthelp, Northern Virginia Community College, Bakbone Software Acquired By Quest Software 1/15/2011, and Action Point, Inc.
Who are Ken Hudak's colleagues at Urgensee, Inc.?
Ken Hudak's colleagues at Urgensee, Inc. include José Juan V., Victor Espinoza, Maíra Dos Santos, and Nelson Gonzalez Torrez.
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