BlackBeltHelp

At BlackBeltHelp (BBH), we believe that students succeed when you are always there for them. Our AI-powered solutions, backed by a network of support professionals, ensure students always have the help they need. We help more than 150 higher ed institutions lower support service delivery cost, improve student experience, and increase staff bandwidth by providing IT and One-Stop student services support through AI chatbots and 24/7 IT helpdesk and contact center services for admissions, financial aid, registrar, bursar, general administration and beyond. What sets BBH apart is that we not only respond to incoming requests for IT and One-Stop student services, but also provide proactive outreach to students and their families through SMS and call campaigns to ensure engagement and prompt necessary actions. Our AI chatbots and all other support technologies fully integrate with the campus ecosystem to address questions on a personalized level and are backed around-the-clock by a human network to address all inquiries, supporting all students from inquiry to graduation.