Highly successful 15-year career with this national direct marketing firm during which time I distinguished myself as outstanding team leader, problem solver, and innovative cost-cutter.Senior Manager On-Line Production 2006-2009Managed and motivated staff of 11 member technical team to install and operate online sales system. Designed and deployed internal and external email marketing systemCreated quality control process for overseas vendors email marketing system Served as liaison between internal systems departments, sales force and usersWorked with internal systems to reduce manual data entry.Wrote instructional manuals and served as principal systems trainerRealized significant increase in production, reduced overhead and decreased costs

Controlled database administration for over 9,000 products for this national direct marketer. Managed team of 12 data entry, quality control, buyers and sales team supportEstablished and managed new quality control systemCreated automated sales reports that provided unprecedented management insightWorked with IT department to create exception reporting for inventory and purchasing group.Other positions of increasing responsibility with Publishers Clearing House include

Created database that enabled a charter airline to manage mandatory FAA inspection and maintenance of every component in each airplane. Resulted in substantial costs savings, reduced overhead and improvements in air safety.

Held key leadership position at leading national lender within commercial loan processing department. Trained and supervised 10 loan processors and support personnel; managed $1.5 billion portfolio; conducted valuation and maintenance of all transactions; enforced compliance with federal laws, bank controls, and generally accepted accounting principles.

Directed all functions of commercial loan operations as Assistant Treasurer. Controlled $400 million portfolio. Generated trade key system and verified letters of credit between customers and issuing banks. Trained and supervised staff of six loan processors and support personnel.