• Responsible for managing the Direct Fulfillment Verification Team and the Picking Team / Managed the LTL Team during 2014 Peak Season.• Responsible for the efficient day-to-day operation of the warehouse with particular emphasis on managing warehouse associates and implementing warehouse action plans. • Direct and supervise all outbound orders to ensure they are correct and shipped on schedule. • Provide direct daily supervision of warehouse associates to ensure safe, clean and… Show more • Responsible for managing the Direct Fulfillment Verification Team and the Picking Team / Managed the LTL Team during 2014 Peak Season.• Responsible for the efficient day-to-day operation of the warehouse with particular emphasis on managing warehouse associates and implementing warehouse action plans. • Direct and supervise all outbound orders to ensure they are correct and shipped on schedule. • Provide direct daily supervision of warehouse associates to ensure safe, clean and efficient operation of the warehouse. • Ensure that all records / reports are completed on time and are effectively maintained.• Ensure time and attendance is properly maintained / monitored in Kronos and approved for bi-weekly payroll.• Review warehouse operations daily to ensure that all safety procedures and policies are followed. • Work closely with Inventory Control personnel to manage and maintain stock in the warehouse in accordance with established inventory control processes. Show less

Coordinate with drivers, staff and management to hold meetings and resolve issues.• Manage records of personnel, expenditures and of government rules and driving regulations.• Assess trucks and drivers, manage maintenance and arrange for quality vehicles and personnel when needed.• Arrange for onsite periodical inspections of vehicles in use.• Coordinate with drivers to ensure timely pickup and delivery.• Address driver communications and provide required data to… Show more Coordinate with drivers, staff and management to hold meetings and resolve issues.• Manage records of personnel, expenditures and of government rules and driving regulations.• Assess trucks and drivers, manage maintenance and arrange for quality vehicles and personnel when needed.• Arrange for onsite periodical inspections of vehicles in use.• Coordinate with drivers to ensure timely pickup and delivery.• Address driver communications and provide required data to drivers.• Coordinate with Dispatcher to manage driver’s pay. Show less

Responsible for managing a team and demonstrates excellent communication, inclusiveness, and collaboration skills.• Provided leadership, direction, training and guidance to associates.• Managed the productivity, accuracy and efficiency of the distribution staff.• Managed third party relationships with the delivery provider and all performance metrics of the operation.• Maintained associate records including attendance and performance.• Ability to hold self and others… Show more Responsible for managing a team and demonstrates excellent communication, inclusiveness, and collaboration skills.• Provided leadership, direction, training and guidance to associates.• Managed the productivity, accuracy and efficiency of the distribution staff.• Managed third party relationships with the delivery provider and all performance metrics of the operation.• Maintained associate records including attendance and performance.• Ability to hold self and others accountable in a fast paced distribution environment.• Assisted senior management with project rollouts. Show less

Responsible for the overall planning, organizing, directing and controlling of Patient Transportation and Hospital activities for a 500-bed facility. • Ensured compliance with regulatory agencies and for established policies and procedures.• Responsible for the accuracy and timeliness of financial data and statistics. Developed and recommended department operating budget; ensured department operates within budget and controlled expenses within area of responsibility. Analyzed workload… Show more Responsible for the overall planning, organizing, directing and controlling of Patient Transportation and Hospital activities for a 500-bed facility. • Ensured compliance with regulatory agencies and for established policies and procedures.• Responsible for the accuracy and timeliness of financial data and statistics. Developed and recommended department operating budget; ensured department operates within budget and controlled expenses within area of responsibility. Analyzed workload trends to justify staffing levels.• Drove quality and continuously improved departmental performance through effective problem identification, analysis and resolution; innovative ideas, timely decision making and task completion.• Determined, explained and developed dispatcher logic and transporter activities.• Established work standards and work flow, implemented current policies and procedures as well as developed new policies and procedures as needed for departmental operations and ensured compliance.• Maintained records and statistical information for administrative, operational and regulatory purposes.• Selected, employed, oriented, trained, developed and terminated the employment of all levels of personnel.• Evaluated and monitored the performance of subordinates providing direction and meaningful goals on a consistent basis; recognized positive employee performance; administered the disciplinary action process; maintained accurate manager's counseling notes.• Administered departmental training and orientation programs; conducted regular manager meetings with subordinates.• Consistently operated within the department budget without exceeding the monthly target of a 5% variance. Show less

• Transportation Manager for a 300-bed hospital supporting patients in a multi-state area.• Managed a budget in excess of $350K and a team of 25 transportation members.• Developed a strategic approach to address resource allocation, supply inventory and equipment maintenance. New plan includes a weekly review that results in quick modifications to address gaps.• Reorganized department and established a staffing pattern aligned to the organization's needs. Selected and built… Show more • Transportation Manager for a 300-bed hospital supporting patients in a multi-state area.• Managed a budget in excess of $350K and a team of 25 transportation members.• Developed a strategic approach to address resource allocation, supply inventory and equipment maintenance. New plan includes a weekly review that results in quick modifications to address gaps.• Reorganized department and established a staffing pattern aligned to the organization's needs. Selected and built high-performing team that provides top line performance to achieve bottom line results.• Identified operational efficiencies and made changes that resulted in a 15% increase in the number of transportation requests.• Increased the number of employee trips per labor hour from 1.3 to 2.8 while decreasing the average trip time by ten minutes.• Increased trips by 25% over a three-year period.• Greatly enhanced department infrastructure including the development of policies and procedures and service level agreements. Show less

Managed approximately 150 commercial accounts generating revenues of $10,000 to $120,000 each.• Designed and executed against an aggressive plan to acquire new business. Plan included marketing initiatives, presentations and prospecting.• Created customer retention plans to ensure client needs were met.• Monitored performance of drivers assigned to commercial accounts.• Gained experience with LTL, TL and Intermodal modes of transport.• Acted as the liaison between… Show more Managed approximately 150 commercial accounts generating revenues of $10,000 to $120,000 each.• Designed and executed against an aggressive plan to acquire new business. Plan included marketing initiatives, presentations and prospecting.• Created customer retention plans to ensure client needs were met.• Monitored performance of drivers assigned to commercial accounts.• Gained experience with LTL, TL and Intermodal modes of transport.• Acted as the liaison between established commercial accounts and UPS to assure customer satisfaction with billing, damage inspections and other logistics concerns. Show less

Assisted passengers through restricted areas during airplane de-boarding to ensure transportation safety requirements were met.• Trained new ramp agents on ramp and taught safety education.• Transferred baggage carts between planes and terminals.• Prepared load information for pilots and serviced aircraft between flights.

Wrote proposals and obtained business to provide ground transportation for Northwest Airlink and The Memphis Area Housing Authority Hope VI Grant Program.• Created strategic marketing packages for clients in various industries.• Coordinated all aspects of operations, finance, and contract management to generate a 60% increase in new business annually.• Designed and implemented plans for driver training procedures, route assignment and drivers' performance.• Successfully… Show more Wrote proposals and obtained business to provide ground transportation for Northwest Airlink and The Memphis Area Housing Authority Hope VI Grant Program.• Created strategic marketing packages for clients in various industries.• Coordinated all aspects of operations, finance, and contract management to generate a 60% increase in new business annually.• Designed and implemented plans for driver training procedures, route assignment and drivers' performance.• Successfully negotiated insurance contracts for vehicles. Show less