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Ken Nelson Email & Phone Number

Customer-Centric Product Manager | Driving Digital Innovation Through Data & Agile Methodologies | Enhancing User Experience at Scale at Best Buy
Location: Minneapolis, Minnesota, United States 7 work roles 2 schools
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Current company
Best Buy
Role
Customer-Centric Product Manager | Driving Digital Innovation Through Data & Agile Methodologies | Enhancing User Experience at Scale
Location
Minneapolis, Minnesota, United States
Company size
63532 employees

Who is Ken Nelson? Overview

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Quick answer

Ken Nelson is listed as Customer-Centric Product Manager | Driving Digital Innovation Through Data & Agile Methodologies | Enhancing User Experience at Scale at Best Buy, a company with 63532 employees, based in Minneapolis, Minnesota, United States. AeroLeads shows a matched LinkedIn profile for Ken Nelson.

Ken Nelson previously worked as Associate Product Manager at Best Buy and Product Owner at Trimble Transportation. Ken Nelson holds Full Stack Web Development Bootcamp from University Of Minnesota.

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Best Buy

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Profile bio

About Ken Nelson

With a passion for building customer-focused digital solutions, I’ve spent over 8 years in product management, leveraging data insights and agile practices to create meaningful user experiences. I thrive on the challenges of turning complex business needs into intuitive, impactful products and love collaborating with cross-functional teams to bring ideas to life. I’m always looking to learn, improve, and innovate, and I’m excited to connect with others who are as passionate about product strategy and customer success as I am!

Current workplace

Ken Nelson's current company

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Best Buy
Best Buy
Customer-Centric Product Manager | Driving Digital Innovation Through Data & Agile Methodologies | Enhancing User Experience at Scale
richfield, minnesota, united states
Website
bestbuy.com
Employees
63532
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7 roles

Ken Nelson work experience

A career timeline built from the work history available for this profile.

Associate Product Manager

Current
Best Buy

Greater Minneapolis-St. Paul Area

  • Create requirements that deliver functionality to drive business value
  • Manage and prioritize the product backlog
  • Communicate effectively with business partners and stakeholders
  • Understand dependencies and gain alignment with cross-functional teams
  • Create and maintain product documentation
  • Gather and analyze feedback from end-users
May 2021 - Present

Product Owner

Trimble Transportation

Minnetonka, Minnesota, United States

  • Prioritize the product backlog with input from the Product Manager and internal stakeholders
  • Serve as a ELD software subject matter expert
  • Use Agile Scrum methodologies to develop and deliver software
  • Communicate to key stakeholders the status of work in progress
  • Work with Product Manager and Product Owners to develop release strategies
May 2020 - May 2021

Beta Project Engineer

Trimble Transportation

Minnetonka, Minnesota

  • Design and run customer validation projects
  • Research new product features, functionality changes, and bug fixes
  • Troubleshoot and generate root cause analysis for product issues
  • Generate customer and external facing documentation
  • Maintain 3rd party product knowledge
Dec 2015 - May 2020

Technical Support Representative

Trimble Transportation

Minnetonka, Minnesota

  • Provide accurate and quality responses to customers via phone and email
  • Escalate issues to the appropriate departments with clear details of issues at hand
  • Participated in a focus group to improve Target Service Factor and another focus group to streamline the call center
  • Consistently meet goals including: customer satisfaction surveys, release time, eTrainings, quality, case data and release percentage
Jun 2014 - Dec 2015

Teller

Mill City Credit Union
  • Welcome members and provide excellent service for their financial needs
  • Accurately process deposits, withdrawals and payments to and from members' accounts
  • Maintain extensive knowledge of credit union products to cross-sell to members
Apr 2013 - Jun 2014

Teller

Wells Fargo

St. Paul, Minnesota

  • Process transactions accurately for customers.
  • Meet sales goals set for the store and for you individually.
  • Provide excellent customer service to solve problems and answer questions.
May 2012 - Apr 2013

Sales

Target
Nov 2011 - May 2012
Team & coworkers

Colleagues at Best Buy

Other employees you can reach at bestbuy.com. View company contacts for 63532 employees →

SH Sebastian Hernandez Sebastian Hernandez Colleague at Best Buy Santa Rosa, California, United States, United States View → AM Allison Miller Allison Miller Colleague at Best Buy Twinsburg, Ohio, United States, United States View → WY Waqar Yasir Waqar Yasir Colleague at Best Buy Newmarket, Ontario, Canada, Canada View → RB Rex Burkybile Rex Burkybile Colleague at Best Buy Stillwater, Oklahoma, United States, United States View → NE Noah Erickson Noah Erickson Colleague at Best Buy Ames, Iowa, United States, United States View → JG Jordan Green Jordan Green Colleague at Best Buy Charlotte Metro, United States View → JG John Green John Green Colleague at Best Buy Glace Bay, Nova Scotia, Canada, Canada View → KT Kevin Trang Kevin Trang Colleague at Best Buy San Jose, California, United States, United States View → RS Romer Santamaria Romer Santamaria Colleague at Best Buy New York City Metropolitan Area, United States View → HO Hector Orta Hector Orta Colleague at Best Buy Los Angeles Metropolitan Area, United States View →
2 education records

Ken Nelson education

FAQ

Frequently asked questions about Ken Nelson

Quick answers generated from the profile data available on this page.

What company does Ken Nelson work for?

Ken Nelson works for Best Buy.

What is Ken Nelson's role at Best Buy?

Ken Nelson is listed as Customer-Centric Product Manager | Driving Digital Innovation Through Data & Agile Methodologies | Enhancing User Experience at Scale at Best Buy.

Where is Ken Nelson based?

Ken Nelson is based in Minneapolis, Minnesota, United States while working with Best Buy.

What companies has Ken Nelson worked for?

Ken Nelson has worked for Best Buy, Trimble Transportation, Mill City Credit Union, Wells Fargo, and Target.

Who are Ken Nelson's colleagues at Best Buy?

Ken Nelson's colleagues at Best Buy include Sebastian Hernandez, Allison Miller, Waqar Yasir, Rex Burkybile, and Noah Erickson.

How can I contact Ken Nelson?

You can use AeroLeads to view verified contact signals for Ken Nelson at Best Buy, including work email, phone, and LinkedIn data when available.

What schools did Ken Nelson attend?

Ken Nelson holds Full Stack Web Development Bootcamp from University Of Minnesota.

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