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Ken Nelson is listed as Customer-Centric Product Manager | Driving Digital Innovation Through Data & Agile Methodologies | Enhancing User Experience at Scale at Best Buy, a with 63532 employees, based in Minneapolis, Minnesota, United States. AeroLeads shows a matched LinkedIn profile for Ken Nelson.
Ken Nelson previously worked as Associate Product Manager at Best Buy and Product Owner at Trimble Transportation. Ken Nelson holds Full Stack Web Development Bootcamp from University Of Minnesota.
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With a passion for building customer-focused digital solutions, I’ve spent over 8 years in product management, leveraging data insights and agile practices to create meaningful user experiences. I thrive on the challenges of turning complex business needs into intuitive, impactful products and love collaborating with cross-functional teams to bring ideas to life. I’m always looking to learn, improve, and innovate, and I’m excited to connect with others who are as passionate about product strategy and customer success as I am!
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Greater Minneapolis-St. Paul Area
• Create requirements that deliver functionality to drive business value• Manage and prioritize the product backlog• Communicate effectively with business partners and stakeholders• Understand dependencies and gain alignment with cross-functional teams • Create and maintain product documentation• Gather and analyze feedback from end-users
Minnetonka, Minnesota, United States
• Prioritize the product backlog with input from the Product Manager and internal stakeholders• Serve as a ELD software subject matter expert• Use Agile Scrum methodologies to develop and deliver software• Communicate to key stakeholders the status of work in progress• Work with Product Manager and Product Owners to develop release strategies
Minnetonka, Minnesota
• Design and run customer validation projects• Research new product features, functionality changes, and bug fixes• Troubleshoot and generate root cause analysis for product issues• Generate customer and external facing documentation• Maintain 3rd party product knowledge
Minnetonka, Minnesota
• Provide accurate and quality responses to customers via phone and email• Escalate issues to the appropriate departments with clear details of issues at hand • Participated in a focus group to improve Target Service Factor and another focus group to streamline the call center• Consistently meet goals including: customer satisfaction surveys, release time, eTrainings, quality, case data and release percentage
• Welcome members and provide excellent service for their financial needs• Accurately process deposits, withdrawals and payments to and from members' accounts • Maintain extensive knowledge of credit union products to cross-sell to members
St. Paul, Minnesota
• Process transactions accurately for customers.• Meet sales goals set for the store and for you individually.• Provide excellent customer service to solve problems and answer questions.
Other employees you can reach at bestbuy.com. View company contacts for 63532 employees →
Ryan Ronish
Colleague at Best BuyGreeley, Colorado, United States
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Blake Nguyen
Colleague at Best BuyCanada
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Taylor Rezac
Colleague at Best BuySt Paul, Minnesota, United States
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Parker Bentley
Colleague at Best BuyMarietta, Georgia, United States
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Stephanie H.
Colleague at Best BuySan Martin, California, United States
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Sukhdeep Singh Minhas
Colleague at Best BuyCanada
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Jakob Correa
Colleague at Best BuyBattle Creek, Michigan, United States
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Laurie Parrish
Colleague at Best BuyAliquippa, Pennsylvania, United States
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Tiffany Warren
Colleague at Best BuyFort Worth, Texas, United States
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Dekere Calhoun
Colleague at Best BuyHouston, Texas, United States
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Quick answers generated from the profile data available on this page.
Ken Nelson works for Best Buy.
Ken Nelson is listed as Customer-Centric Product Manager | Driving Digital Innovation Through Data & Agile Methodologies | Enhancing User Experience at Scale at Best Buy.
Ken Nelson is based in Minneapolis, Minnesota, United States while working with Best Buy.
Ken Nelson has worked for Best Buy, Trimble Transportation, Mill City Credit Union, Wells Fargo, and Target.
Ken Nelson's colleagues at Best Buy include Ryan Ronish, Blake Nguyen, Taylor Rezac, Parker Bentley, and Stephanie H..
You can use AeroLeads to view verified contact signals for Ken Nelson at Best Buy, including work email, phone, and LinkedIn data when available.
Ken Nelson holds Full Stack Web Development Bootcamp from University Of Minnesota.
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