Ken Ochoa Email & Phone Number

Idaho, United States

Experienced Compliance Manager with over 16 years of expertise in regulatory compliance, risk management, and internal auditing within the insurance, payroll, contract, personnel compliance fields . Adept at developing and implementing compliance programs, ensuring adherence to federal and state regulations, and fostering a culture of compliance. Proven track record of mitigating risks and safeguarding organizational integrity.Core CompetenciesRegulatory ComplianceRisk ManagementInternal AuditingCompliance TrainingPolicy DevelopmentLegal & Regulatory ResearchProject ManagementData AnalysisTeam LeadershipCommunication SkillsProfessional ExperienceLead a team of 28 (18 full-time partners and 10 offshore contractors) for the development, implementation, and management of compliance program to ensure adherence to federal and state and client requirements.Was able to obtain and maintain 93% carrier compliance accuracy though conducting regular compliance audits and risk assessments to identify potential areas of non-compliance and implement corrective actions.Develop and update compliance policies and procedures, ensuring they align with requirements.Provide training and support to staff on compliance-related matters, fostering a culture of compliance throughout the organization.Collaborate with legal department and to address changes in laws and regulations impacting the transportation industry.Prepare and submit compliance reports to senior management and regulatory authorities.Manage a team of reporting analyst, auditors, outbound carrier contact team, providing guidance and mentorship to enhance their skills and performance.

Torrance, California

Irvine Ca

 Negotiation of client consumer debt thru settlement with various creditors, collection agencies, and collection law firms As negotiations manager I had final approval of all settlement negotiations. Reporting and updating to my own client list of over 100 customers. Establishing new creditor contacts with various creditor contacts across the country. Consulting of new clients into our debt management or refinance programs. Excellent customer service via phone with clients and creditors, while also assessing client financial needs and negotiating settlements with their creditors accordingly Created and queried new reports in Quicken QuickBooks and Excel to quickly make available client data and transactions to all negotiators and client reps. Consolidated multiple tasks/reporting for client reconciliations and public data, invoicing, billing, and collections to minimize time spent by nearly 1/3. Prepared reports for monthly revenue, P & L, income statements, outstanding balances, collections, prospected numbers, daily recaps. Handled A/R, A/P, bank statement reconciliations, ACH processing, bank and cash management relations, billing, invoicing, and statements. Programmed/generated calculation program in Excel for quick client/creditor payment and savings. Due to a more efficient working environment created and more time made available, I also accounted for other sister companies performing the same procedures (Speedway Carwash, Express Lending) Duties to Express Lending were to work with the loan officer and prepare 1003 forms. Compiling new home loan or refinance folders for review from full to stated docs.

Lakewood Ca

 Opening and closing duties Management of department and company Shrink plan (loss of inventory strategy)  Writing department business plan Training of new employees Keeping relationships with vendor contacts and in-store representatives Hiring of new employees store wide Heavy sales and customer service

Norfolk, Virginia Area

 Arresting Gear Crew member Responsible for assisting with the safe operation and Maintenance of five MK 7 Arresting gear Engine. Qualified to run flight deck crew (7 members) Training of new enlisted personnel