Ken Thomas is a Business Transformation director with 23 years’ practical experience responsible for designing and delivering consistent achievable change and service implementation programmes across multiple outsourcing property industries, in the UK, Europe and MENA in both public and commercial sectors taking responsibility to ensure that the stated aim is achieved.With significant FM and property management experience including bid, risk and knowledge management, operations, mobilisation and transformational projects, Ken Thomas is successful in developing and maintaining relationships during complex multi-phased transformation programmes that often have conflicting priorities. He is a highly effective programme lead, able to work at tactical and strategic levels that has achieved the extraction of commercial full entitlement, delivered significant cost reductions while providing a platform for contract growth and improved customer relationship. Ken Thomas adopts a robust commercial management approach to deliver the required business performance, balancing strong account management and organisational leadership skills to ensure the required change is sustainable and delivered the expected benefits.Ken is now looking to apply and share his commercial, operational and programme management experience working collectively to implement worked through solutions and programmes within a progressive organisation that deliver the expected levels of performance.