Working for the fast-paced industry of thermal card imaging; serving as the hub that all information flows into and out of on a daily basis. I was the main point of contact for sales, vendors and had the responsibility of pulling all aspects of a job together to ensure 100% customer satisfaction on every job.• Scheduled and coordinated work flow between departments• Purchased print (viewbooks, letterhead, envelopes, PVC cards, web, etc…)• I was the liaison between the sales dept. and print vendors• Daily production folder management and upkeep• Maintained vendor relationships, contracts and databases• Organized incoming logistics, confirmed and tracked orders and entered costs• Coordinated Freight Schedules and worked with Transportation Vendors

Showed repeated success managing direct mail clients. Data file processing using a combination of Microsoft tools along with PostalSoft. • Handled the tasks of gathering and organizing information before entering it into the database• Assigned the responsibilities of verifying the accuracy of data as well as proofreading letters• Assigned the responsibilities of implementing best standards and practice in data processing functions• Performed the tasks of processing, maintaining and controlling inventory supply data• Responsible for managing and handling data processing functions regularly• Processed orders, billings, invoices, purchase orders and requests in an organized manner• Performed checking, processing and verifying accounts receivable data and vendor payments• Maintained exhibit materials and worked with vendors to meet strict deadlines

Scheduled and coordinated flow of work within and or between departments of manufacturing plant to expedite production: Review master production schedule and work orders, establish priorities for specific customer orders, and revise schedules according to work order specifications. • Implemented and maintained mail tracking software that enabled up to the minute mail piece deliverability information to all clients.• Print buying (sheet fed, web, viewbooks, brochures, etc…) from multiple print vendors• Coordinate Viewbook mailings and fulfillment projects• Worked with USPS on a daily basis to insure that all mailing projects are within postal regulations.• Built and delivered email campaigns for our Higher-ed clients; this included the building of online contact forms and maintaining client data bases.

• Interacted and planned with the account management team to determine client needs and strategic direction.• Calculated postage for client mailings• Managing Production, Mail Services and related functions.• Helped manage / develop efficient systems and procedures for production and shipping/receiving.• Working with Office Managers across offices to ensure quality standards, determine best practices, and manage production workload.• Staying informed of business requirements and staff requests.• Mail list maintenance