Ken Buchanan Email & Phone Number

Waco, Texas, United States

Waco Area

Instructor - Certified Production Technician (CPT)Manufacturing Skill Standards Council

Waco, Texas, United States

• Nonprofit management and administration of specialized programs, services, and staff members focused on daily operations to help participants achieve their goals in employment, education, and financial literacy.• Lead Business Services program through community outreach networking with community leaders, partnering with community organizations, and employers to provide training, resource navigation, and job placement for individuals in our local communities.• Facilitate communication with all stakeholders to ensure program offerings and community services are reflective of the needs of both participants and the community.• Measure and evaluate program outcomes and modify as appropriate.• Ensure compliance with all stakeholder policies, procedures, regulations, and standards.• Budget management and annual budget forecasting.• Adjunct instructor for McLennan Community College’s Certified Production Technician program. • Outstanding presentation and community networking skills. Able to communicate clearly and precisely in verbal and written forms. Able to write reports, business correspondence, and procedure manuals.

• Contract position working remotely and independently.• Focused on recruiting, training, and supervising a team of remote, indirect sales representatives throughout Central Texas with extensive community organization outreach.

Waco, Texas Area

• Designed and implemented vigorous Market Intelligence strategies focusing on account identification, data mining, database creation, prospecting, and territory management to develop and execute sales opportunities while meeting or exceeding assigned market share and profitability objectives. • Sold material handling equipment by strengthening customer relationships, differentiating products and services from the competition with Solution Selling, and promoting the company brand.

• Recruited, hired, managed performance, motivated, and professionally developed a diverse workforce encompassing all ten campuses for the Workforce Training department.• Supervised nonprofit department administration and daily operations.• Designed and implemented vigorous Market Intelligence strategies focusing on prospect identification, data mining, database creation, and relationship building. • Created a comprehensive strategic plan utilizing a new marketing campaign, aggressive new business development, market expansion, and new service offerings. • Generated double-digit revenue and profit growth achieving a $2.2M increase in training revenue.• P&L Accountability, comfortable reading and understanding financial statements.• Ensured compliance with state grant and national accreditation rules and regulations.• Engaged with community partners, community leaders, and employers statewide through presentations and networking outreach.

• Profit & Loss responsibility, annual budgeting, budget management, and daily operations of sales department team.• Developed annual business budget forecasts and revenue plans.• Communicated with stakeholders using an evenhanded approach to problem resolution and acted as a liaison with customers to resolve problems. • Created, presented, and implemented business plans resulting in successful product line launches that grew top-line sales, market share, and bottom-line profit.• Supervised staff by maintaining regular contact with my satellite team members through site visits, weekly telephone contact, and monthly business reviews. Kept sales team motivated, focused, and informed of company activity and changes.• Engaged in community outreach through chambers of commerce and community organization engagement that included presentations of our capabilities.• Initiated, implemented, and revised training materials and field coaching guides.• Initiated government contracts and maintained compliance with contracts according to all state and federal regulations.

Bs

Master Of Business Administration (M.B.A.)