Ken Buchanan Email & Phone Number

Greater Atlanta Area

Greater Atlanta Area

Responsible for leading all aspects of the wireless division including strategy, business development and operations. The role also includes full P&L responsibility. Services include wireless civil and tower construction (LTE, Small Cell, etc.), radio equipment installation and integration and telecom engineering.

Greater Atlanta Area

P&L responsibility for the Southeast turf operations team. Charged with leading the turn-around of a struggling GA market team that was in danger of losing the AT&T account. Quickly established team roles and responsibilities, put the necessary performance measurements, reporting and controls in place to improve results. Re-staffed key leadership roles as needed. Developed solid partnerships with key subcontractors. Built strong relationships and established credibility with the customer. Based on the success of the turn-around in 2014 and continued success throughout 2015, have grown the SER business to included two additional markets and increased site acquisition and construction business 5 fold year-over-year.

Greater Atlanta Area

Reporting to the COO, responsible for establishing from scratch and managing a national support organization covering Project Management (PMO), Quality & Safety, Vendor Management and Logistics. Established the metrics and reporting methods to measure market performance and established the monthly market review process. Staffed the Q&S team and created the quality audit process to improve customer audit results. The scope of the new organization covered all wireless telecom operations in North America providing project management, civil construction and engineering services to telecom carriers.

Atlanta, Ga

Regional VP role responsible for providing wireless professional services to all Customer Units across the eastern third of the US. Includes project management, site acquisition, civil construction and EF&I services. Scale of the organization is over 500 employees.

Executive level responsibility for three AT&T turf markets across seven states in the Midwest and Southeast. Scope included a $350M+ P&L with a team of 300+ employees.

Responsible for building and managing an operations organization in the wireless professional services industry. Role included a $60-100M+ P&L, developing and maintaining excellent client relationships, and managing a large organization across a multi-state territory.- Staffed a high performance team from scratch, launched new offices in two Southeastern states, and consistently achieved the best operational and financial results in the company.

Directed team of program management resources in the CTO organization containing at peak 5 directors and over 50 project managers with annual capital and expense budgets exceeding $380 million. Managed technical resources through all phases of the technology development, from initial requirements development through deployment of the First Office Application (FOA). Negotiated and managed key contracts with platform and service providers.- Successfully deployed new technologies, including a VoIP platform (Lucent/BroadSoft), an IPTV platform (Microsoft/Alcatel), and an array of broadband access technologies such as Alcatel 7330s, Tellabs FTTC MX, Ciena CNX-5Plus, Redback SE800, and Juniper T/M Series.

Established and ran the Program Management Office (PMO) for the CTO division and provided cross-organizational leadership in assessing and developing recommendations on strategic issues relating to the introduction of VoIP products and technologies.- Built a successful PMO from the ground up, which improved upper management visibility into in-flight deployment initiatives, streamlined reporting processes, and improved the ability to manage PM resource allocations.- Directed all aspects of the development efforts associated with utilizing a CLEC business model, which included developing contracts with CLEC service providers (NeuStar, Intrado, etc.), creating end-to-end inter/intra-company network designs and processes, and managing the initial network facilities build-out for each market.- Identified the strategic importance of IP-based numbering solutions such as ENUM to VoIP implementations and secured funding for BellSouth’s participation in the ENUM LLC.

Directed a new product team that provided the product marketing and product management functions for a wide range of new vertical services targeted at BellSouth’s broadband customer base. Identified new product opportunities, sized the market, developed “go-to-market” strategies, built supporting business cases, secured funding, and managed the product launch. - Led the initial development of and successfully launched three new vertical services: Parental Controls, Firewall Monitor, and Secure Remote Access.- Led a business development initiative to position BellSouth to enter the wireless web-hosting business, culminating in a $5M corporate development investment and a joint “go-to-market” strategy with a web-hosting start-up. - Led the formation of the initial BellSouth-Cingular Marketing alliance to improve BellSouth product placement in wireless retail stores and wireless sales results through BellSouth channels.

Served as a consultant to upper management on strategic issues impacting the business. Managed multi-discipline teams toward the resolution of a broad range of strategic issues and developed and communicated the recommendations to senior management in the form of detailed presentations in project readout meetings. - Worked closely with the officers of the wireless business unit to develop recommendations to address a wide range of critical issues facing the $2 billion wireless business.- Developed a strategy for using the MMDS and WCS spectrum assets of BellSouth to provide a fixed wireless DSL service to secondary DSL markets.

Responsible for assessing, developing and rationalizing architectures for data services across BellSouth’s networks. • Led a cross-entity team in the development of an RFP for Unified Messaging. The final analysis and recommendation was completed ahead of schedule and was well received and approved by senior management. • Led a research project involving Telcordia where 10 competitor’s data networks and service portfolios were assessed.

Directed the build-out of the wireless network in Alabama and Northwest Florida. Managed and directed the work of five separate contracting companies spanning the functional areas of RF engineering, site acquisition and cell site construction. • Key accomplishments included the early establishment of a fully functional local project office and the development of a viable communications flow between the contractors under my direction, which led to the best results in the PCS build out. At the peak of the project more than 25 contract employees, temporaries, and internal BellSouth subject matter experts were under my direction.

Managed technical research and business strategy development in areas impacting BellSouth’s wireless businesses. Additionally responsible for representing BellSouth in domestic and international standards bodies such as the ITU-R, CTIA, INC, and the GSM Forum.- Led the development of the U.S. wireless service provider’s vision for IMT-2000. Successfully presented the U.S. position to the ITU in Geneva, resulting in advancing the 3rd generation standards efforts.- Was primary author and editor of an IEEE Personal Communications magazine article entitled “IMT-2000: The Service Provider’s Perspective,” which was published in the August 1997 issue.- Was a speaker on the U.S. Vision for 3G at the IIR Limited conference on “Third Generation Mobiles – The Evolution Towards UMTS” which was held in London, England. - Filed and granted U.S. Patent No. 6,393,278 B1 – Method and System for Transmitting Call Related Information from a Telecommunications Network to a Pager.