BUMPCONDUCTOR is developing tools & techniques to improve problem solving. Includes applying innovative thinking & techniques in broad range of problematic situations e.g. technology problem solving at Sky etc. Continuing to develop Problem Solving tech & techniques.

Sky provides television and broadband Internet services, fixed line and mobile telephone services to consumers and businesses across Europe (UK, ROI, Italy, Germany). As a technical lead (architect) designed and delivered data driven improvements for broadband products (Sky Broadband Routers & extenders) including data integration with Sky Q systems. Formed bridges between business, product, software dev teams, hardware, access networks and data analytic teams across areas such as WAN (xDSL, FTTH), LAN, WiFi, MESH/Airties, VoIP, BBF TR-69 & TR-98/181 data models, Broadcom SDK, device (linux) performance, end-to-end latency, Telemetry, downloads, AWS, Splunk, etc. Requirements included alignment of non-RDK stack with RDK-B for Sky/Comcast data integrations and product performance insights (e.g. WAN manager & Wifi/WHiX)Achievements:● Managed agile delivery of managed broadband monitoring & diagnostics system (millions of devices)● Stakeholder Requirements (Broadband Gateways, WAN DSL/FTTx, LAN, WiFi,VoIP, Sky Q, Comcast)● Design & development Telemetry & Logger System (end-to-end)● Cloud Storage & Processing Integration (AWS)● Data Analytics & Dashboard Design/Dev (Splunk, AWS)● Data Driven Product Improvements● Organisational ‘plumbing’ (connecting previously unconnected parts of the organisation)● Operationalising the system (Faults, Configuration, Accounting, Performance, Security)

Broadband Gateway Architecture Design, Development, Integration & Test

Full-time parenting my daughters (aged 5 & 7 at the time)

Organisational Development & Integration of a new (multi-domain) Enterprise Architecture team (30 FTEs) responsible for transforming IT BSS, OSS, Core/Access/In-Home networks, CPE (STBs, Broadband gateways).

Working with CxOs to address product delivery challenges. Required holistic look at our people, processes, technology, product, delivery, operations. Organisational design / restructuring. Designing Balanced Scorecards / KPI's. Introduction of Agile. PMO setup. End-to-End delivery improvements.

After many years of M&A it was decided to consolidate the diverse range of products deployed throughout European operators. Tasked to build a state-of-the-art facility capable of supporting the end-to-end development and delivery of triple play broadband products (video, voice, and data networks). Successfully delivered Europe’s most advanced cabletv integration & test facility. A critical strategic enabler for the delivery of the European product portfolio.

Developed and monetised a community website for data centre specialists. Sold to data centre training provider.

Digital TV transformation for UPC Broadband (Netherlands, Austria, Norway). Achievements:+ End-to-End Architectures (tech, people, process flows, management)+ Project Management (Digital TV systems and software): requirements, design, development, Integration, test). Supplier/partner management (Philips, General Instruments, Motorola, Microsoft)+ E2E Digital TV Solution Engineering: consumer devices, headend systems, security, content delivery, IP networks, Business Support Systems (BSS), Operations Support Systems (OSS)+ STB Integration & Test : Detailed test & integration of complex Set-top-boxes (STBs)

System-on-a-Chip (SoC) for mass market consumer devices. Developed software for DVB/MPEG-2 demultiplexing/decoding, device/content security (integration with 3rd party CA providers such as NDS), hardware interface drivers, test automation software, and marketing software to demonstrate chip capabilities.

Development of advanced digital TV systems. Work included: DVB/MPEG-2 Video Encoding, Multiplexing, Decoding, Content Security (Conditional Access), Proof of Concepts and research projects to support strategic decision making.

Model driven development of SDH Network Management System. Object oriented analysis & design (OOA/OOD) using Shlaer-Mellor technique (basis of modern executable UML). Tasks included: domain modelling, class modelling, state modeling (Moore state machines), data flow analysis. Implemented in C++ on a Unix platform.

Joined BT's Research Labs in Martlesham Heath after graduation (electronics degree). Developed network management systems/software (Unix/C++). Conducted research into new technology platforms, user interface techniques and tools.

4 year apprenticeship in Electrical & Electronics. Work involved the design/development of analog & digital electronic systems for industry research projects in areas including: Space Physics, Aeronautics & Astronautics, Sound & Vibration, Ship Science. Upon completion left to do a full-time electronics degree (Northumbria University).