Kenneth C. Email & Phone Number

New York, Ny, Us

New York, Ny, Us

Nyc

Introduced Quality Management as a Service to IT enterprise. Implemented core-flex resource model. Responsible for: project portfolio gov'n/optimization/health, strategic and tactical direction, operations service delivery, engagement coordination, budget and resource planning, vendor management, PMO and VMO partnership, quality management, change/risks management, IT and business alignment, project life cycle best practices and metric-based continuous improvement, Vendor Management (L&T), and IT SOX compliance/audit, etc. Tools: MS Suite, HP ALM/QC/UFT/Perf. Center, TestRail, Jira, Confluence, Selenium, Jmeter, NewRelic, Jenkins, Bitbucket, Workfront, Apptio, ServiceNow, Sharepoint, TFS, FB@work, Office 365, MSTeam, etc.

Nyc

Introduced QA PMO aka 'QMO' for large project portfolio governance. Implemented QA CoE and process owner for successful IT Enterprise CMMi L3 certification. Worked with PMO and CoEs to establish enterprise level best practices across project life cycle. Gained executive buy-in and commitment. Standardized and simplified processes, tools and methods with a continuous improvement approach. Built a committed and high-performing service organization with a blend of employees, contractors and outside partners. Responsible for E2E project planning, monitoring and control, and SOX compliance. Utilized metric-based executive dashboard/reporting. Vendor Management/Experience (CapGemini, Wipro, Infosys, TaTa, PwC, Accenture, Deloitte, Mckinsey, etc.). Tools: MS Suite, HP PPM/ALM/QC/UFT/Perf. Center, etc.

Nyc

Reported directly to Chief of Engineering and responsible for Technology engagement delivery, client relationship, concurrent project management/execution and quality of deliverables under extreme time-sensitive and business critical environment. Achieved excellent and lasting client relationships (A+ satisfaction: On-Time, On-Cost and On-Quality). Established, formalized and facilitated company-wide QA best practices across NY, SF, Singapore, Toronto, and London offices. Clients (Web Apps, eCommerce, Hosting): Chrysler, Bloomingdales/ Macys, Chase, GE Capital, TommyHilfiger, Sprint, Sony, Samsung, Compaq, Schering-Plough, Garnet Hill, Lucent, Soloella, iVillage, M2card, Sting Summer Tour, Awards, etc.

Nyc

Contributed to the establishment of the new KPMG Testing Practice. Responsible for engagement sales and delivery. Led engagement execution and managed client senior executive relationships. Responsible for project budget, resource, plan and deliverable quality. Gained excellent management consulting and valuable client engagement experiences. Engagement types: Custom application development, systems Integration, QA advisory and testing training, manufacturing QA, worldwide SAP and IT solutions implementation.