Ken Cobb Email & Phone Number

St Paul, Minnesota, United States

• Selected in a competitive interview process after presenting a compelling business plan.
• Successfully studied for and passed FINRA Series 6, 63 and 65 securities exams.

Idaho Falls, Idaho, United States

• Working on behalf of numerous carrier clients, inspected, estimated and settled property insurance claims, including water damage, roofs and fire losses
• Prioritized communication, empathy and meeting deadlines
• Rebuilding carrier trust in my new territory, I was rewarded with a healthy assignment load.
• Completed several certifications, including IICRC’s Water Damage Restoration and Fire & Smoke Damage Restoration and HAAG Certified Reviewer - Level 1.

Thornton, Colorado, United States

• Designed and initiated implementation of a learning management system to onboard new retail agency owners
• Successfully organized and led two cross-department teams tasked with logistics for agent events
• Gained proficiency in HubSpot, EZ Lynx, Zoom, MS Teams, Movavi and TalentLMS

Bemidji, Minnesota, United States

• Grew initial $400,000 book of business into a $1.5 Million independent agency, focused on Personal Lines and Health insurance
• Administered agency claims and underwriting for Great Northwest for over ten years as contracted Underwriting & Claims Manager within their former “micro insurance company” model, with two years as Minnesota UCM team.
• Served as a state Big I board director and on QQ Catalyst’s user advisory group
• Integrated modern technology apps to streamline paperless data management, transaction processing, annual review, E&O prevention, bookkeeping, payroll, budgeting, phone system, cloud storage and password security.
• Developed internal systems, innovative procedures and even custom applications using Excel and Jotform to achieve efficient workflow, reduce E&O exposure and enhance client service
• Organized and continuously updated an extensive internal knowledge base of underwriting, procedural and coverage knowledge for over a dozen carriers

Bemidji, Minnesota, United States

• Managed service and cross-selling functions for assigned personal lines clients
• Learned agency carriers’ rules, processes and systems
• Provided technical assistance to other staff in Allstate’s rating and service systemAfter moving to Minnesota, I expanded my insurance knowledge and client service and sales skills, while learning the ins and outs of.

Andover, Kansas, United States

• Assumed a lead role in servicing the agency’s personal lines customers, learning Property & Casualty insurance from the ground up
• Developed proficiency in Allstate’s computer system