Kendall Griffin Email and Phone Number
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Thank you for visiting my profile! As a results-focused Dealer Sales Operations Leader with specialized expertise in the auto industry; my skills in training sales teams and leadership, identifying sales opportunities, implementing powerful sales methodologies, developing strategic partnerships; have contributed to outstanding results. My efforts as a Trainer and Financial Strategist include, but are not limited to:• Consults with dealers on marketing plans and advertising strategies to drive more foot traffic. • Influence key decision makers on the training and development of sales and financial operations for dealership success.• Team leadership focused on providing top quality customer service and building solid relationships among staff and management.SUCCESSES SNAPSHOT★ Increased lease penetration from 16% to 25% by working with dealer staff and sales consultants on benefits of leasing vs. purchasing.★ More than doubled district accessory sales average.★ Boosted new vehicle sales 15% by identifying opportunities in underperforming areas of the dealer’s primary market.SPECIALTIESMy abilities have brought significant value to multiple organizations, in addition to my expertise in the following areas: STAFF LEADERSHIP SALES & MARKETING OPERATIONS MANAGEMENT COMPETITIVE ANALYSIS TRAINING & DEVELOPMENT BUDGET MANAGEMENT CONTINUOUS IMPROVEMENT SALES CYCLES CUSTOMER ENGAGEMENT BRAND AWARENESS COST CONTROLSFINANCIAL ANALYSIS
Genesis Motor America
View- Website:
- genesis.com
- Employees:
- 94
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Ceo/Co-FounderAfro Joe’S Coffee & Tea Oct 2020 - PresentUnited StatesFounder of Afro Joe’s Coffee & Tea
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Market Manager - Retail Operations At Genesis Motors AmericaGenesis Motor America Mar 2020 - PresentChicago, Illinois, United States
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Regional Sales Operations ManagerNissan Motor Corporation Feb 2019 - Mar 2020Mid-West Region -
Customer Experience ManagerNissan Motor Corporation Sep 2018 - Feb 2019Aurora, Illinois
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Market RepresentationToyota Motor Sales & Marketing Corp Oct 2016 - Sep 2018Chicago, IlOVERVIEWFinancial Operations role focused on establishing budget management controls and best practices to evaluate dealer financial performance. Manages the Image USA II Program for the entire Chicago region. HIGHLIGHTS• Manage financial statement submission process, resulting in 100% submission since 10/2016.• Prepare over 20 Site Request and Relocation packages for dealers relocating to upgraded facilities. -
District Sales ManagerToyota Motor Sales Jan 2013 - 2016Chicago, IlOVERVIEWTrained and implemented Toyota Sales Division policies and sales methodologies to ensure achievement of sales targets and organizational compliance.HIGHLIGHTS• Facilitated lead handling training with management and BDC personnel.• Monitored dealership's ground stock and display units.• Allocated vehicles to dealerships based on a fixed metric to support growth and profitability, while maintaining customer satisfaction and retention. -
Scion Field ManagerToyota Motor Sales Oct 2007 - Jan 2013Chicago, IlOVERVIEWTrained dealers on Scion allocation methods and created marketing events to sustain brand awarenessHIGHLIGHTS• Focused on reviewing dealer's "pure price" processes/strategies and customer-friendly approach to all Scion sales and F&I operations.• Implemented effective sales processes and tactics to drive traffic into dealerships.
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District Service And Parts ManagerToyota Motor Sales Jun 2004 - Sep 2007ChicagoOVERVIEWEstablished systematic processes to encourage dealer growth and profits. Created programs to drive up profitability and to reduce costs. HIGHLIGHTS• Saved Toyota and dealers money by coming up with ways to reduce shipping costs on high-dollar returns and orders; resulting in millions in monthly savings.• Administered “goodwill” to dealers to drive customer retention and brand loyalty; and to assist with payment of customers’ vehicle needs.
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Customer Assistance RepresentativeToyota Motor Sales Oct 2001 - Jun 2002Torrance, CaOVERVIEWCustomer Service role in the Toyota Customer Satisfaction Department, focused on providing a stellar experience through interaction with owners, dealerships, and field offices.
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Sales ConsultantO'Connor Chevrolet Jun 1999 - Sep 2001OVERVIEWIdentified ways to generate more revenue for the dealership through unit sales. Resulted in outstanding sales performance due to commitment to excellence.
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Certified TechnicianFriendly Ford Jun 1998 - Jun 1999Roselle, IlOVERVIEWPerformed preventative and scheduled maintenance on all Ford Model Vehicles.
Kendall Griffin Skills
Kendall Griffin Education Details
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Automotive Technology -
Automotive Technology (Ford Asset Program)
Frequently Asked Questions about Kendall Griffin
What company does Kendall Griffin work for?
Kendall Griffin works for Genesis Motor America
What is Kendall Griffin's role at the current company?
Kendall Griffin's current role is Retail Operations at Genesis Motors America.
What is Kendall Griffin's email address?
Kendall Griffin's email address is ke****@****sis.com
What is Kendall Griffin's direct phone number?
Kendall Griffin's direct phone number is +81 565-28*****
What schools did Kendall Griffin attend?
Kendall Griffin attended Southern Illinois University, Carbondale, Triton College.
What skills is Kendall Griffin known for?
Kendall Griffin has skills like Customer Satisfaction, Automotive, Customer Retention, Vehicles, Sales, Parts, Automotive Aftermarket, Team Building, Automobile, Sales Process, Profit, Sales Management.
Who are Kendall Griffin's colleagues?
Kendall Griffin's colleagues are Mary Martinez, Shery Mae L., Jed Francisco, Mary Campbell, Karla Escobar, Eric Armas, Evan C. Townsend, Mba.
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Kendall Griffin
Psychology Student At The University Of Georgia | Intended Masters Of Social Work And Masters Of Public Health StudentAthens, Ga -
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