Kendall Jones Email and Phone Number

- Led the recruitment, training, and development of both current and new employees, focusingon areas such as commercial roofing standards, sales concepts, moisture scanning techniques,assessment surveys, leak detection, and roof composition evaluation.- Revamped and standardized the technical representative program by redesigning processes,training modules, and key performance indicators (KPIs).- Developed educational material for Baker's e-learning website.- Managed educational materials to assist employees preparing for the RRO exam through athree-tiered learning phase system, using tools like Smartsheet.- Utilized advanced technology, including drones and multiple moisture scanning methods(infrared, electrical impedance meters, and nuclear gauge) for property assessment and leakinvestigation.- Pioneered a Salesforce function to streamline scheduling procedures, enabling Baker toenhance sales pipeline analysis.- Actively participated in company sales training programs and sales blitzes.- Oversaw expense reports and department budget.

➢ Attend industry trade shows to generate leads, place orders, and retain current customers➢ Call leads and former customers to reintroduce product➢ Fill and ship online and call-in orders ➢ Travel to current clients to set-up and run sample booth in store➢ Research and cold call prospective clients

➢ Review job reports, order and prepare appropriate materials, and ensure crews gather material at the start of the day➢ Daily safety check on job sites➢ Correspond with upper management, sales, and on-site contact for schedule coordination, safety protocol, staging area, and any special requirements➢ Take inventory of warehouse and order any necessary materials➢ Acquire construction permits to comply with city regulations➢ File guarantee requirements with appropriate manufacturer

➢ Coordinate scheduling between my team and the sales branches throughout the southeast➢ Train and evaluate new hires into the technical representative program➢ Create reports for multi-million dollar accounts and relay the information to the appropriate branch ➢ Participate in company sales training programs

➢ Create, organize, and manage all event set up, tear down➢ Construct, negotiate, and distribute all contracts that are associated with musical acts and vendors➢ Create production schedules for volunteers, musical acts, and vendors➢ Organize, stock, and manage VIP areas for all of our events➢ Point of contact for volunteers, musical acts, property management, clients, and vendors➢ Solve logistical issues that may arise on the day of events

Researched local artists and talent for booking at the companies restaurant/bar. Created images using Photoshop to post on the companies website once acts were booked venue.