Kendall Nelson Email & Phone Number

Chicago, Illinois, United States

Chicago, Illinois, United States

Chicago, Illinois, United States

Chicago, Illinois, United States

• Leverage prospecting skills and relationships with restaurant owners to build partnerships in my territory. • Manage contract negotiations and establish strong working relationships with merchants to sustain economics for both parties. • Proactively maintain communication channels with prospects via email, phone, and face-to-face meetings. • Act as an ambassador of the company’s mission, brand, and product by clearly communicating the value of Uber and its newest products to prospects. • Identify, build, and present best practices for myself and my team.

Chicago, Illinois, United States

• Manage client and strategic affiliate mid-level and C-suite relationships while maintaining engagement with Employers Health purchasing programs.• Collaborate with executives from current clients, potential clients, and vendors to resolve service and product problems, improve operations, and provide exceptional customer service.• Achieved a perfect customer satisfaction rating of 5 (scale: 1-5) three years in a row.• 100% retention of clients in my book of business over a three-year period.• Present pharmacy benefit plan performance data to clients and customize cost-saving recommendations based on clients’ needs.• Closed the sale of ancillary products to 20% of clients (company average: 5%), including dental, EAP, and clinical pharmacy solutions.• Continuous education about Employers Health programs, the employee benefits industry, and ancillary product offerings to deliver current and cutting-edge solutions to clients.• Implementation of dozens of accounts with 100% on-time success rate.• Provide timely communications to midlevel and executives clients about new services.• Present proposals and analyses from vendors to existing clients and assist clients with interpretation and evaluation.

Carmel, Indiana

• Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.• Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.• Created educational materials for patients and promoted office branding on social media platforms.• Assist dentist in management of medical or dental emergencies.

Carmel, Indiana

• Applied interpersonal and communication skills to establish selling relationship with customers.• Processed orders and crafted beverages to suit customers’ needs and preferences. • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.• Used consultative sales approach to understand customer needs and recommend relevant offerings.• Review inventory and sales records to prepare reports for management and budget departments.