Kendall M. Email & Phone Number

Minneapolis, Minnesota, United States

Project Experiences:- Project Management- Continuous Process Improvement- Technology Enablement- Software Selection- ERP Implementation- ERP, Software, & IT Strategies- ERP Blueprinting- IT Landscape Assessments- Tranformational Roadmapping- Business Process Definition, Re-design, Optimization, & Implementation- Technology Due Diligences- Operational Due.

Minneapolis, Minnesota, United States

Greater Minneapolis-St. Paul Area

• Developed a business plan and implemented a Meal Delivery pilot in which renal-friendly meals are provided for kidney disease patients in an effort to reduce annual medical costs for UnitedHealthcare while also.
• Revitalized the fulfillment ordering system used by over 150 KRS nurses to create a more efficient process, allowing the nurses to save time and reach more members
• Identified over 250 patients improperly enrolled in Optum programs, creating new long-term revenue opportunity on a Per Member Per Month (PMPM) basis

University Of Minnesota Twin Cities

• Piloted transition and development of new sales platform DigiDeck, now used for all sales pitches
• Managed all accounts within the Cub Kindness Program within Gopher Athletics by providing day-to-day contact with clients, including assets from 12 corporate partners and 4 different tiers of involvement
• Recognized for delivering superior client relations through 1-on-1 interactions with clients, resulting in the increase of sales and revenue for Gopher Sports Properties
• Tracked over 100 contracts from corporate sponsors and partnerships with Minnesota Gopher Athletics to ensure we were delivering assets accurately for all clients

Greater Minneapolis-St. Paul Area

• Mentored new hosts when they were hired, developing their customer service skills and knowledge of the restaurant
• Led the host staff during Friday and Saturday night of the Super Bowl 52 weekend in Minneapolis, with record sales and volume levels for the restaurant
• Promoted from Seater to Lead Hostess within 2 months of being hired due to the ability to engage guests individually and intentionally to deliver a superior customer service experience

Greater Minneapolis-St. Paul Area

• Project Manager, NTY Franchise
• Developed promotional strategies to enhance Millennial perception of the Clothes Mentor brand
• Developed a secondary research report on the current trends in women’s fashion retail
• Conducted a focus group and produced a survey to receive primary research on Millennial perceptions
• Presented final recommendations to the client based on primary and secondary research

Edina, MN

Leads a small group of 9th graders on Wednesday nights and 1st graders on Sunday mornings.

• Project Manager, Lola Red PR
• Crafted recommendations to Lola Red PR for a marketing and social media package for professional athletes in the NFL
• Conducted multiple interviews with business professionals involved in the professional sports environment
• Developed a secondary research report based on how a public relations firm could benefit an athlete in the NFL
• Conducted market research on fan perceptions of athletes in the NFL with a survey

Bachelor Of Science - Bs, Carlson School Of Management

Senior

Activities and Societies: Varsity Lacrosse, Be The Change club member, First Mates mentor, Minnetonka Honors Society, VANTAGE Global.