Ken Delp Email & Phone Number

Indianapolis, In, Us

Greater Indianapolis

Carmel, In

Perform analysis and documentation on compliance requirements pertaining to NERC standards and business processes. Assist and guide requirement owners with compliance efforts and identify opportunities for improvement. I have developed and given presentations to management on survey results and Appreciative Inquiry.

Indianapolis, Indiana Area

Determined security requirements from project contract and developed/modified security processes for projects. Identified by leadership as expert security resource on project that accurately represented their business (versus simply rolling out a process that “checked the box”) while preparing the team for an audit.Filled a critical gap in Data Security and Privacy organizational staffing needs that ensured team practices were analyzed, risks assessed, processes developed, and teams were prepared for audits.

Provided quality oversight to manufacturing and SAP systems.Negotiated with client to agree upon and develop a process for resolving high severity tickets and rolled out training to offshore/onshore developers that solved a developer-end user communication issue and was expected to reduce high severity tickets by 20%.Compiled/reported first run of metrics results for enterprise to the client that established method of reporting results and further refined the data gathering process as other parts of the enterprise went live.Identified gap in training presentation and added/presented additional clarifying material that was included in the final version rolled out to the project developers.Managed testing (plan, script, execution, defect resolution, approval) of automated tool that calculated awaiting time in tickets and saved many hours previously spent reviewing individual tickets.Selected by client to lead completion of outstanding CAPA (Corrective Actions Preventive Actions) items and improve execution of process by the team that resulted in item completion and no more CAPA deadlines were missed.

Indianapolis, Indiana Area

Eli Lilly and Company, Indianapolis, IN (Jan 2000 – Oct 2011) Title: Sr. Analyst – IT Led testing for in-house development team by hiring contractors, providing scheduling information, establishing process for refreshing test data, communicating issues/status with developers and business customers, and doubling team size while driving space re-configuration to maximize testing capability.Guided testing of custom software that replaced paper submissions of new drug applications that enabled change from sending truckloads of paper, saving the company much time and money.Served as test coordinator for various projects that facilitated/reviewed/authored test scripts (manual and Quality Center), revised/authored requirements, consulted/defined testing strategy, determined defects were resolved and documented, and authored test plans/summary reports in order to provide testing expertise with evidence that the changes were ready for implementation.Trained teams on use of Quality Center, driving improvement of testing efficiency that moved teams from manual execution and improved efficiency while reducing approval time of artifacts.Key contributor providing quality oversight for testing of critical software remediation project that was completed on time and supported continued use of the software. Initiated update of system retirement approach when conflict with another team was at an impasse. Cited by management for involvement, identifying issue, and providing resolution options.Won two Quality awards for roles on teams whose projects made significant contributions: implementing Maximo (system to create and track work orders)implementing new software that enabled electronic submissions of new drug applications

Assigned to Eli Lilly to write and execute scripts that tested custom reports in the Maximo applicaiton. I did some coding of the reports as well.

Secondary English Teaching Certification

Ba, Communications