• Designed and project managed full house remodels on two beach properties while considering ROI • Conceptualized a unique brand story through design, vacation rental listings and social media posts – resulting in 92% occupancy rate annually with an average 5 star rating• Manage business operations, contract employees and guest relations for each property

• Developed and implemented social media brand presence for local real estate company, posting 5+ times a week highlighting the brokerage, its agents, the local area and offering advice and education to potential home buyers and sellers• Presented periodic analytics to brokerage owner and managing broker focusing on achieved growth, as well as identifying areas of growth potential and presenting new social media campaigns• Identified gaps in social media knowledge and adapted training curriculum to meet the needs of agents in the brokerage in order to promote themselves and the office with an online presence• Engaged and curated materials and promotional items for community outreach events in order to connect and serve the local community, as well as create community awareness of the brokerage

• Provided counsel, consultation and education to home buyers and sellers throughout their transaction and beyond • Managed complex contracts and transactions while keeping my clients and their needs at the forefront, fostering a positive relationship and experience for them • Staged homes to sell while considering the wants and needs of my sellers as well as what will appeal to potential buyers

• Leveraged data systems to identify training gaps and create corresponding training curriculums - conducted training to enable team members to excel in various areas of the claims process.• Authorized veteran disability appeal claims totaling $18M+ dollars in veteran’s benefits annually. • Communicated complex legal and regulatory concepts to educate claimants and representatives throughout claims lifecycle by maintaining knowledge of all requirements dictated in our laws and regulations.• Selected for competitive leadership program for high-potential employees to receive individualized mentorship from senior executives and department leaders – curriculum specifically focused on advanced leadership skills.

• Created lesson plans that assisted students from multiple grade levels and cultures in better understanding of the English language. • Encouraged students to be confident in their verbal and written communication by creating engaging lesson plans and opportunities to showcase their abilities• Instilled the importance of technical communication through proper grammar and sentence structure.• Mentored students in our international program to help them navigate studying abroad and encouraged them to share their culture with fellow students.

• Collaborated with the creative team in production of new titles for publisher specializing in non-fiction children’s literature• Researched various demographics to perfect marketing strategies of brands• Invented and applied new processes of tracking titles in need of corrections before reprint and provided training to co-workers and senior leaders on these new processes• Managed interns and provided necessary training while directing and tracking their production