Kendra Johnson Email & Phone Number

Arlington, Virginia, United States

Alexandria, Virginia

• Oversee logistics for governing body meetings, committee meetings, trainings, and conferences with 50-1,000 attendees and budgets ranging from $25,000-$250,000.
• Conduct research for the RFP and negotiation process for vendors ranging from event space to hotel accommodations, conduct site visits, hotel and convention center contracting, track and report hotel room pick-up.
• Send speaker confirmations and reminders for completion of tasks, deliverables, and manage pre-event planning and special requests for presenters as needed for events.
• Develop and manage conference mobile app and virtual event platform.
• Prepare work orders including catering, room sets, audio-visual equipment and décor/signage to development event resumes.
• Collaborate with marketing, exhibits, and sponsorship team leads on communication (email and social media blasts), design and logistics for exhibit floor management and sponsorship opportunities.

Washington D.C. Metro Area

• Executed conference service duties to include serving as the group’s point of contact prior to arrival and onsite.
• Contracted and managed group room blocks, developed group resumes and maintained detailed files, records and trace systems for SMERF, corporate, government and association groups.
• Obtained group rooming lists, monitored cut-off dates, and tracked pick-up reports. Reviewed and processed group billing and commission.
• Conducted site visits and promoted facilities and services.

Fairfax, VA

• Handled housing services on accounts ranging from 50 to 20,000 rooms.
• Developed hotel information in Hotel Management system including inventory, rates, blocks, and website information. Produced hotel reports/rooming lists.
• Answered customer inquiries and assisted with online housing requests.
• Coordinated with hotels to obtain final pick-up reports, and post show audit results.
• Operated conference housing desk onsite.

Mclean, VA

• Handled food and beverage, meeting space and room blocks for weddings, social events, and corporate meetings of all sizes.
• Developed banquet event orders (BEOs) and resumes.
• Conducted site visits and promoted facilities and services for new and repeat clients.
• Trained and supervised sales & catering coordinators.

Mclean, VA

• Provided administrative support to the Director of Individual Business Travel and Sales Managers.
• Coordinated special events and projects within the department.
• Organized amenities for VIP guests, special event reservations, welcome packages for guests and special groups.
• Processed commission requests for travel agencies.
• Answered phones and provide information on bookings for guest and meeting rooms.
• Provided coverage for receptionist.

Bachelor Of Arts (B.A.), Hospitality Management

Activities and Societies: Honors: Magna Cum Laude

Associate Of Applied Science, Hotel & Restaurant Management

Activities and Societies: Honors: Summa Cum Laude

General Studies Diploma, General Studies