Issues Management- Drove continuous implementation of the Enterprise Issues Management Framework, which encompassed leading Working Group Meetings, enhancing the Policy and Procedure, and furthering education efforts of Issues Management at the company- Supported the Metrics Reporting Process by reporting accurate data and created more meaningful metrics that captured the risk to the company

Centralized Reporting Team- Brought consistency and conclusion driven formats to risk reporting- Drove process improvement and automation to the production of reporting- Managed and enhanced the Emerging Risk Framework

Enterprise Data Management/ Data Lifecycle Management Team • Created a standardized process to categorize data issues into relevant root causes• Analyzed closed issues for any trends or additional gapsC&IB Compliance Risk/ Compliance Program Office Team • Engaged in the closing out of the CMS project and helped establish a repeatable process • Provided support on monthly control gap reporting• Created a concise document on all of the CMS information in order to better guide Audit’s reviewOperational Risk Management/ CCAR & Scenario Analysis Team • Assisted in the facilitation of the 2019 Scenario Analysis Program• Composed a presentation on the Advanced Measurement Approach and presented it to the ORM group• Researched emerging risks and updated the risk inventoryMarket Risk/ COO Team • Completed Control Testing for 30+ controls and helped close an outstanding issue• Drafted operational process maps for 100+ market risk procedures• Enhanced the weekly issue tracking report procedure and completed assignments on an ad-hoc basis