Kendra Kop Email & Phone Number

San Francisco, California, United States

San Francisco Bay Area

San Francisco Bay Area

- Utilized Hubspot to maintain over 800+ customer accounts and build rapport with- Partnered with Sales VP and CEOs on strategic sales plans to target new accounts and continue GPD growth - Generated GPD, that in turn, grew Firefly from a $1.5 million dollar company to a $4 million dollar company- Connect with corporate clients to create engaging, inclusive and fun experiences to add to the make up of any event, meeting, party or conference. - Handle point of sale, planning and contracting of clients before transferring seamlessly to operations.

San Francisco, California, United States

- Execute high quality team building events for numerous clients of varying sizes- Work closely with teammates in fast paced environments to meet and exceed client expectations- Perform in virtual and onsite team experiences including bike builds, virtual escape rooms, art events, and game shows

San Francisco Bay Area

Market Development Manager- Oversaw 84 retail locations in the San Francisco Bay Area- Ensured operational and merchandising compliance across territory- Partnered with clients, direct management, and store management as needed to achieve business goals- Compiled market intelligence reports weekly by utilizing cognistix data- Created compelling and engaging presentations for internal training and client facing meetings- Achieved key performance indicators regularly such as sales lift, on-time reporting, training quotas, and merchandising quotasVirtual Brand Manager- Produced, directed, and edited branded video content for internal training and external consumption- Managed deadlines and tasks to ensure operational excellence- Conducted live online demos through product demonstration, qualifying, and sales

San Francisco Bay Area

· Managed up to three different stores with up to 20 employees, including their recruiting, scheduling, and training· Developed rapport and partnerships with Costco and carrier representatives to achieve results · Ensured operational compliance with an emphasis on standard operating procedures· Provided exemplary member experiences through clear communication and product expertise · Created memorable member experiences through efficient problem resolution · Performed managerial tasks such as ordering supplies, organizing the office, and filing paperwork

San Francisco

· Achieved sales budgets and quotas through expert execution of the G.U.E.S.T.S. process· Partnered with manager to strategize development and S.M.A.R.T. goals· Pursued additional responsibilities to support team and to develop my leadership skills

San Francisco Bay Area

· Guided clients through team building exercises using community activism and performance· Aligned fluidly with peers onsite to deliver exceptional and meaningful experiences

San Francisco

· Coordinated volunteers for a weekly dance event to assist the business as needed· Reorganized the volunteer database and informations system to boost efficienc

San Francisco Bay Area

· Enhanced our accessory attachment rate via upselling· Ensured best policy and practice when resolving guest conflicts and team interactions

Bachelor Of Science - Bs, Business Analytics

General Education

General Education

Activities and Societies: Lowell Musical Theatre, Lowell Jazz Band, Lowell OrchestraOrpheus Award