Kendra Mccarthy Email & Phone Number

Gathered and analyzed cardholder and/or merchant account transactions to determine if the disputed transactions are covered under federal regulations, organizes supporting information, and applied appropriate credit/debit adjustments to accounts based on the final result;Reviewed potentially fraudulent activity and/or accounts for the prevention and detection of possible transactional and non-transactional fraud;Proficiently remained current on federal and state regulations regarding credit card transactions;Successfully established a strong rapport with merchants by utilizing interpersonal skills, asking clarifying questions and anticipating needs;Reviewed potentially fraudulent activity and/or accounts for the prevention and detection of possible transactional and non-transactional fraud