Kendra Perry Email and Phone Number

Ensure customer satisfaction through excellent customer serviceAppropriately greeted customers at the door; informed customers of ongoing sales and dealsAdvised customers by providing information on products and availability of products, escorting them to the appropriate areas of the store and suggesting itemsMaintained constant presence on the sales floor- greeting, offering assistance and encouraging sign up for the rewards programs, offering shopping carts and assistance with locating items at our branch or another branchProcess payments by totaling purchases, processing check, cash, store and credit cardsKept all areas of the store front and sales floor in a presentable and inviting manner; maintained full shelves and restocked as necessaryAssisted with events held at the store by providing guidance and knowledgeable information about the products at food/beverage tastings

Receive visitors, walk in traffic, new hires, current employees, applicants, vendors and employment verification agents Assist customers as they come into the office, sometimes in high volume, with a friendly, positive and professional manner; as well as through phone and emailUse interpersonal skills to assess the needs and concerns of applicants to provide the appropriate resourcesProcess, check for accuracy and scan new hire paperwork including tax forms and personal information, for faculty, staff and students as well as ensure correct information is entered into the electronic personnel filesProvide factual and procedural information regarding all matters pertaining to University employment

Greet and assist new and returning clients with checking in and updating appointments as well as maintaining accurate client records in Titanium scheduling database and BannerAssist counselors with their schedules, office procedures and policies and maintaining their client base in the scheduling systemEstablish initial consultations for new inquiring clients and, assisting with initial paperwork and checking class enrollmentUpdating current clients personal information, administrating counselor requested psychological assessment to clients and scheduling individual counseling as well as couple and group counseling sessionsHandle crisis situations calmly and professionally to quickly work with counselors to effectively handle crisis clientsMaintain client confidentiality whilst handling client records in both retrieving and releasing information from medical and academic personnel and clients’ friends and family