Kendra Rea Email & Phone Number

• Manage pipeline from opportunity creation through contracting for Cyber Incident Response offering comprising $35M ARR• Create weekly revenue forecasts for weekly executive briefings• Maintain client communication, provide cost estimates, and contract agreements• Collaborate with sales and service teams to improve processes to maximize efficiency

Phoenix, Arizona

• Managed operations of the Document Review Center to maintain productivity and ensure document reviewer satisfaction• Created and maintained a database of Reviewers, Projects, and actionable performance metrics• Prepared and reviewed weekly reports for management and facilitated transitions from project-to-project• Completed new hire onboarding tasks for Human Resources and Payroll• Worked directly with management to develop guidelines and resolutions to mitigate issues in the… Show more • Managed operations of the Document Review Center to maintain productivity and ensure document reviewer satisfaction• Created and maintained a database of Reviewers, Projects, and actionable performance metrics• Prepared and reviewed weekly reports for management and facilitated transitions from project-to-project• Completed new hire onboarding tasks for Human Resources and Payroll• Worked directly with management to develop guidelines and resolutions to mitigate issues in the Review Center Show less

Cottage Grove, Or

• Created and maintained required documentation such as evaluations, client records, and exit summaries• Developed and executed intervention and education programs for at-risk children and their families

Salem, Or

• Researched, created, and implemented a housing program, curriculum, and other resources based on best practices to assist victims of human trafficking• Communicated effectively with social services and law enforcement on a daily basis to help clients overcome barriers such as safety, financial resources, and employment

Salem, Or

• Supervised the operations of the confidential safe house by resolving internal and external conflicts and attending to any immediate and long-term needs of shelter residents• Collaborated with attorneys for victim hearings to support the safety and other needs of the client/resident• Supervised 24-hour crisis line center by supporting volunteers through difficult situations and conversing with distressed callers

Salem, Oregon

• Monitored 24-hour crisis line shifts by supporting volunteers through difficult situations and conversing with distressed callers.• Connected clients with community service and resource agencies.*Collected client data and maintained confidential records.