As the staff development manager I designed and implemented the on boarding process for all clinical staff, utilizing virtual classrooms, video learning, traditional classroom learning and hands on demonstrations of skill sets and concepts. Redesigned, refined and implemented in-patient process for more efficient time management. Leadership roles include interviewing potential employees,maintaining company statistics, Quality Assurance, Medicare Compliance, admissions, team management and keeping policy and procedures updated and communicated. Rotated tri-weekly administrator duties as administrator on call. As Volunteer coordinator I trained, managed and fulfilled the duties of organizing direct and indirect volunteers, back ground checks and maintaining financial budgeting.

Understanding the KEYS to communication is essential. Knowing Everyone You See (KEYS) is essential to successful communication. As the manager of education I am responsible for training staff, department leaders, clients, patients, and every person involved in any company to communicate effectively, resolve conflict and empower productivity through excellent communication.

Crisis care RN. Specializing in symptom management and education. Educating patients and staff to understand disease process, medication risk and benefits and the end-of-life journey. Designing and implementing effective business, time management and communication processes for the weekend on call team. Completed Gap analysis to identify company needs, growth, strengths and weaknesses.

As a care manager I assist in closing the gaps between medical care and home care. I call my members every two weeks if they are high risk and monthly for low-moderate risk assessing current care needs, making appropriate referrals and building a long term active relationship. My goal to inspire health

Educating teachers, families and students, understanding learning styles, providing telephone support, curriculum design, and instilling excitement in teachers and students about education!

Telephone triage, assess and treat, pain and symptom management. Cardiac connection including right and left sided cardiac failure, end stage cardiac disease,and pulmonary connection care program including COPD, emphysema, cancer.

As a Hospice admissions nurse, I evaluate patients referred to assess their appropriateness for hospice. I determine the appropriate ICD9 and assure the patient will be a good fit for our services. As weekend on call I am charge nurse for a team of LPN's assuring all crisis care, continuous care, and weekend admissions reflect the values of excellent, ethical and compassionate care, in a timely manner.