Kendra Perry Email & Phone Number

Middletown, DE, US

Delaware, United States

• Spearhead the recruitment, training, and supervision of a crew of 6 cleaners, ensuring all employees are equipped with the skills and knowledge to meet company standards and client expectations.
• Direct daily operations, including staff management, task delegation, and equipment maintenance across all job sites.
• Plan and assign cleaning schedules tailored to client requirements and staff availability, optimizing resource allocation and ensuring high service levels are consistently maintained.
• Strategize and execute comprehensive business plans focused improved service quality and client satisfaction, resulting in contract renewals, referrals, and client portfolio growth.
• Develop and manage financial plans, budgets, and pricing models to maintain competitive rates while driving profitability.
• Design and implement high-quality cleaning protocols to improve operational efficiency as well as ensure compliance with industry standards and unique client expectations.

Middletown, Delaware, United States

• Chart successful course of directing a team of 10+ custodial staff by overseeing daily operations, delegating tasks, and ensuring adherence to high standards of cleanliness and safety across multiple facilities.
• Manage shift schedules and allocate overtime efficiently; balance staff availability with workload requirements to optimize operational productivity and reduce unnecessary costs.
• Liaise with cross-functional teams to discuss event schedules and align custodial services with operational needs to ensure seamless service delivery.
• Inspect facilities to ensure compliance with health, safety, and cleanliness standards; proactively identify areas for improvement and implement corrective actions to maintain superior standards and pass building.
• Administer inventory for cleaning supplies and equipment, ensuring optimal stock levels, preventing shortages, and minimizing overstock through careful monitoring and regular audits.

Baltimore, Maryland, United States

• Delivered comprehensive case management and counseling services to plaintiffs and families involved in the Thompson, et al. vs. HUD lawsuit under Special Mobility Housing Choice Voucher Program (Section 8).
• Supplied targeted case management and outreach services for the Housing Authority of Baltimore City by facilitating the smooth transfer of project-based families into scattered site housing to ensure a successful.
• Orchestrated proactive client outreach efforts to assess individual housing needs, develop personalized mobility action plans, and support families in finding suitable housing solutions; provided landlord/tenant.
• Supported over 300 families in securing housing during the placement process, working closely with landlords, tenants, and housing agencies to ensure families found safe, affordable, and sustainable housing solutions.